Client Services, Analyst

About this role Team Overview Client Invoicing Services (CIS) is a global team of approximately 80 members and is part of the BlackRock Global Client Services group (GCS). CIS provide management and performance fee invoices for separately managed institutional and retail account clients located in the Americas, EMEA and APAC (excluding Japan). CIS are responsible for reviewing fee terms within client agreements, ensuring invoices and internal accruals are raised in line with these agreements and following up with clients to ensure collection of revenue. Global CIS Operations teams are currently located in Budapest, Edinburgh, Delaware and Gurgaon. CIS produce around 6000 invoices on a quarterly basis. Many invoice calculations are complex due to agreed fee terms and client structures. Role Responsibility You will be responsible for the daily tasks relating to client onboarding, invoice delivery and revenue collection within a regional group (EMEA or USA markets). This role offers significant opportunity to take part in various projects for CIS and the wider GCS team. Duties: Provide exceptional client service through quick and complete response to internal/external client queries Participate in change initiatives within the department and suggest process improvements Build and manage relationships with global partners Accurately set up and maintain client billing records in internal systems Review/complete complex invoice calculations ensuring they are in accordance with the Investment Management Agreement (IMA) Call out issues to team management as required Experience/Skills: Ideally 2-4 years of relevant professional and/or accounting experience Prior asset management experience helpful, but not essential Experience of dealing with complex account management/billing would be useful Microsoft excel knowledge Ability to work to tight deadlines both individually and as part of a team We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit careers.blackrock.com | www.blackrock.com/corporate | Instagram: @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.