Vice President, Client Operations Generalist

Description

About this role

Introduction

Want to elevate your career by being a part of the world's largest asset manager? Are analyzing complex problems and identifying solutions your passion? Look no further. BlackRock is currently seeking an Analyst to become part of our team. We recognize that strength comes from diversity, and will embrace your rare skills, eagerness, and passion while giving you the opportunity to grow professionally and as an individual.

We know you want to feel valued every single day and be recognized for your contribution. At BlackRock we strive to empower our employees and actively engage your involvement in our success. With over USD $9 trillion of assets we have an extraordinary responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. Come join our team and experience what it feels like to be part of an organization that makes a difference.

Team Overview

Global Investment Operations Services is a core team within GIO of highly skilled and dynamic operational professionals who share a sense of deep personal responsibility for meeting the needs of BlackRock’s clients. To consistently perform this mission, they both service and develop partnerships with key internal clients: Portfolio Managers, Traders, BlackRock Solutions, iShares, Financial Markets Advisory and our Institutional Client Business. The team works on understanding internal and external client strategic priorities to align Investment Operations projects and deliverables with stakeholders. They look to proactively engage with business partners to anticipate client changing needs.

The team plays an integral role within the organization, interacting with multiple parties to ensure risk is minimized, processes are efficient and high levels of client service are achieved, in what is an evolving and dynamic environment. You will have a unique opportunity to demonstrate both your technical knowledge and soft skills, performing and overseeing daily investment operations tasks and coordinating the client service experience.

Role Responsibilities:

• Understand clients’ key business requirements and expectations and apply that understanding to the overall GIO strategy
• Partner with investment teams to gather and assess new instruments request. Mitigate risk for the firm by working across stakeholders to socialize requirements for new instruments and create scalable infrastructure
• Collaborate with BlackRock Solutions to participate in client visits, implementations and assist in producing operational documentation
• Interact with the counterparties and industry bodies to understand market structure changes and how they apply internally
• Maintain operational risk management targets and client performance targets
• Oversee the client experience, participating and where necessary facilitating client calls, to build relationships, troubleshoot and agree strategy

Key Competencies:

• Strong communications skills, must be able to articulate themselves in summary and/or detail level contingent on the target audience
• Knowledgeable on all asset classes, alternative investments and deep understanding of middle office services
• Highly adaptable individual who can work in a dynamic environment to be able to think out of the box and “connect the dots”
• Understanding of risk protocol and impacts they will have on the firm level and middle office processes
• Insatiably curious, desire to learn more and ask inquisitive questions to come up with creative sustainable solutions
• Foster strong internal & external relationships, with a focus on collaboration & client service
• Ability to influence, negotiate and partner with clients and business partners to push through agendas

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit careers.blackrock.com | www.blackrock.com/corporate | Instagram: @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer.  We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.