Laguna Niguel Board and Brew Head Shift Lead

We are seeking a high energy individual to fulfill the Head Shift Lead position. We believe in having fun while providing excellent customer service and sandwiches! Our Management team is highly trained and hands on with all Team Members on a daily basis.

We offer

• Work in a fun, rad environment!
• Rad work culture
• Flexible Schedules
• Team Member meal discounts
• Retirement Savings
• Career Advancement

Keepin' It Real Since '79
For over 30 years, Board & Brew has remained a timeless classic. We do things a bit differently than other sandwich shops and chains because we don't pretend to be something we're not. We love letting our personalities shine through and our casual, laid-back atmosphere lets our customers do the same!

Position Summary:
The Head Shift Lead is responsible for supporting the General Manger and restaurant Team Members by delivering food and other items to guests in a professional, timely, and friendly manner. He/She is also responsible for organizing team member positions throughout the day and delegating tasks to coworkers.

Essential Duties & Responsibilities, the essential functions include, but are not limited to the following:

• Assisting the General Manager in any tasks requested
• Facilitating the Quarter Back position during peak hours
• Effective problem solving
• Willingness to work a flexible schedule and regularly assist in covering shifts
• Doing daily numbers and bank deposits when necessary
• Assisting to organize daily shifts, breaks, and positions
• Assisting with the training of new expos and cashiers
• Ordering of chips and Non Alcoholic Beverages
• Performing a kitchen walk through regularly to include taste tests, visual inspection, temperatures and accuracy of food prep
• Delivering food and items ordered by guests without delay, at the desired temperature and in a highly presentable manner
• Arranging the various food items properly on the table as per the seating plan
• Clearing tables
• Providing friendly, gracious, motivated, detail oriented, and responsive service to create a memorable dining experience for guests
• Performing cleaning side work as assigned
• Supporting co-workers in other duties as required
• Performing other work-related duties as assigned

Minimum Qualifications (Knowledge, Skills & Abilities):

• At least one year of supervisor experience required
• Previous restaurant experience strongly preferred
• High energy, outgoing and exemplifies positive energy & vibes
• Ability to stay calm and work efficiently under pressure
• Ability to prioritize job duties and manage time effectively
• Exceptional leadership skills
• Strong verbal communication skills required
• Punctual
• Willingness to work evenings, weekends and a flexible schedule as required
• Excellent guest service to treat patrons like family