What are the responsibilities and job description for the Inside Counter Sales position at Bliffert Lumber?
Inside/Counter Sales Associate
Primary Objectives of the Inside/Counter Sales Associate
Provide sales and customer service support to both retail and contractor customers utilizing knowledge of sales techniques and company product and service knowledge. Assist customers with product selection by determining customer requirements and expectations in order to recommend specific products and services.
Primary Responsibilities of the Inside/Counter Sales Associate
Take orders at the sales counter and over the phone.
Build relationships with customers.
Ability to use company computer system to enter orders.
Complete sales orders and tender cash sales
Develop product knowledge to assist customers with purchases.
Collaborate with Outside Sales Reps and Sales Managers to determine necessary strategic sales approaches.
Overcome objections of prospective customers
Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.
Protects company values by keeping financial information and plans confidential.
Responsible for following and enforcing all safety rules and policies as outlined by and communicated by Bliffert Lumbermanagement.
Act as our store’s representative and provide exceptional customer service.
Reports injuries immediately to Manager
Additional job responsibilities to be determined by Manager.
Requirements of the Inside/Counter Sales Associate
Reports to the location manager
Standing/sitting/walking/stairs
Lifting/carrying light product
Occasional lifting up to 25 lbs. as needed.
