Director of Operations

Block Party Social
Hooksett, NH Full Time
POSTED ON 10/21/2021 CLOSED ON 11/20/2021

What are the responsibilities and job description for the Director of Operations position at Block Party Social?

The Operations Manager provides overall leadership, supervision and direction on strategic initiatives and operating standards to positively impact business results.

YOU WILL BE GREAT AT Block Party Social IF:

  • You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene.
  • You are able to communicate to the Employees and Guests in a way that inspires FUN!
  • You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level!
  • You can live, love and embrace the Dave & Buster's culture!

Job Responsibilities:

  • Hire, train, retain and develop your team
  • Cultivates a strategic team environment that provides exceptional guest service while directing a specific area of the management team and ensuring all staff members perform at a consistently high level.
  • Assures execution of staff training programs.
  • Assures staffing levels and management coverage is appropriate to meet the needs of the business and maximize the customer experience.
  • Leads and influences staff through effective motivation (having FUN), leveraging individual strengths to ensure guest satisfaction and maximum productivity.
  • Promotes positive employee relations including effective delegation of managerial duties, fostering high staff morale, upholding operation standards, and execution of the performance management process.

Job Type: Full-time

Pay: $35,000.00 - $65,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • On call
  • Weekend availability

Supplemental Pay:

  • Bonus pay

Work Location: One location

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