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Assistant Spa Manager - Linden Wax and Skin Care Center

Bloomfield Wax and Skin Care Center
Linden, NJ Full Time
POSTED ON 4/15/2024
Qualifications:
  • 3 years of successful spa management experience
  • Must have Knowledge of professional spa treatment, Skin Care and Services 
  • Effective proven leadership training skills with a strong work ethic
  • Excellent customer service skills
  • Must be Efficient, well organized with the ability to multitask 
  • Must be motivated, and enthusiastic with the ability to keep the team encouraged 
  • Must possess the ability to troubleshoot difficult situations 
  • Excellent Communication skills 
  • Proficient in spa software ( Meevo )
  • Must maintain a professional appearance at all times 

Responsibilities:
  • As the Spa Manager, you will direct and organize the overall operation of the spa to maximize profits through exemplary customer service and customer satisfaction
  • Our ideal Manager will understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication, and cooperation
  • The individual in this position is responsible and accountable for specific aspects of daily operations 
  • Create marketing strategies aimed at maximizing revenue and profits
  • Perform data analysis that drives business decisions and success
  • Use sound judgment, work independently, with minimal supervision
  • Plan and direct to meet the daily needs of the operation
  • Track staff schedules efficiently to optimize capacity, revenue, and profits
  • Maintain the utmost cleanliness and soothing ambiance of the premises
  • Manage inventory effectively
  • Ensure a high degree of customer satisfaction, address customer dissatisfaction, and resolve service complaints
  • Hire, train, supervise, develop, and mentor all team members according to Establishments policies and procedures
  • Motivate and empower the team to achieve high standards
  • Ensures all employees are current in any required licensure and certifications
  • Keeps up-to-date on spa trends and incorporates them into the treatment menu and promos and all marketing campaigns with support from the owners
  • Demonstrate desired behavior to staff including customer service, staff interaction, and guest follow up
  • Provides Feedback in a Professional Manner
  • Ensure a high level of client service and execution of organizational standards

Benefits:
  • Growth opportunities
  • Competitive compensation
  • Commission opportunities 
  • Employee discounts

Salary.com Estimation for Assistant Spa Manager - Linden Wax and Skin Care Center in Linden, NJ
$48,377 to $87,438
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