What are the responsibilities and job description for the Branch Supervisor position at Blue Grass Savings Bank?
Job Overview
We are seeking a dedicated Branch Supervisor to join our team. The ideal candidate will be responsible for overseeing daily operations of the branch location and ensuring excellent customer service. Supervisory duties include direct management of all lobby and drive-up operations.
Responsibilities
- Manage and lead a small team of tellers and personal bankers
- Handle cash management and debits/credits accurately
- Provide strategic leadership, project management skills, and establish plans for workflow challenges, unexpected staffing, and resource challenges
- Follow operational process and procedures and ensure compliance among the staff
- Maintain knowledge of internal audit procedures, legal regulations, and requirements and ensure that all are followed consistently by staff, including dual control procedures
- Identify and detect fraud and follow appropriate procedures
- Develop, motivate, and train staff, including planning and delegating work assignments and projects
- Evaluate performance, administer quarterly touch points, and deliver performance evaluations to Head of Operations
- Establish clear expectations and hold team members accountable to performance and behaviors aligned with our policies and procedures
- Identify training needs for staff, complete on-the-job training, and work with Head of Operations to deliver additional training.
- Create and maintain the schedule to ensure sufficient staff coverage
- Comply with all company or regulatory policies, procedures and requirements that are applicable to this position
- Additional duties and responsibilities may be required to support the company’s mission and vision
Requirements
- Bachelor’s degree in business or related field or an equivalent of education and experience
- Three years of banking experience preferred
- Strong leadership skills required with a desire to develop others
- Capability to interpret, analyze, and communicate financial information effectively to a variety of audiences
- Capability to prioritize and execute a variety of tasks simultaneously, at times in a fast-paced environment
- Demonstrates strong decision making and problem-solving skills, as well as strong interpersonal and written communication skills
- Capability to utilize various banking software and Microsoft 365 products, with a high level of accuracy and attention to detail
Working Conditions
- Duties performed in a professional office environment
- Requires minimal travel to other location
- Availability to work every other Saturday
- May require extended periods of standing and requires the ability to lift 50 pounds
Job Type: Full-time
Pay: $22.00 - $23.00 per hour
Expected hours: 40 per week
Work Location: In person
Salary : $22 - $23