Case Manager

Schedule: Monday-Friday, 8am-4:30pm

Our mission, here at Blue Hills Recovery Center, is to provide evidence-based, individualized treatment in a compassionate, caring, and comfortable environment. Our team believes in empowering each person who walks through our doors. Whether you have a substance use or mental health disorder, we truly believe that you can grow into the best version of yourself. We offer a Day Treatment Program, Intensive Outpatient, and additional Outpatient levels of care for substance use and mental health disorders. As a member of the Harmony Health family, we combine the staff-to-patient ratio of a small program with the clinical excellence of a larger one.

Duties/Responsibilities:

• Assist with the supervision of patients' in their daily activities.

• Case Management Initial Assessment

• Daily progress notes

• Daily Department and Cross Departmental communication/Treatment team.

• Daily documentation and facilitating of assignment notes.

• Daily running, documentation and facilitating of an activity and its notes.

• Daily running, documentation and facilitating of group and its notes.

• Works with the therapists to ensure that Discharge planning and Instructions are completed throughout the patient’s treatment and are clear and complete.

• Assists and completes phone calls with patients and any communication with outside providers.

• Conducts assessments of the client's legal, vocational/educational, and basic life needs and facilitates a bridge between the client and community resources to resolve the client's needs or issues.

• Assistance in completing Coordination of Benefits documents.

• Facilitating, recording and completing Family Pre-assessments.

• Assisting and recording of possible discharges, transfers and AMAs (Leaving Against Medical Advice).

• Ensure the patient’s follow clinical schedule.

• Facilitating patient tours of the treatment facilities.

• Redirecting and reporting patient’s if rules are broken

• Seeks corrective criticism and has the ability to evaluate suggestions objectively.

• Maintains acceptable overall attendance.

• Promotes a favorable/positive work atmosphere.

• Attends in-services and educational training as necessary and as assigned.

• Seeks out learning experiences and incorporates new knowledge in practice.

• Maintains flexibility and adaptability to expected and unexpected changes in the work environment.

• Reports personal symptoms of suspected illness of contagious diseases to the Clinical Director.

• Communicate effectively both orally and in writing.

• Independently solve problems and follow through.

• Organize and function independently in an office environment.

• Perform other tasks and duties as assigned.

• Completes all competency assessments as required by the facility.

• Required to maintain certifications up to date including but not limited to: (CPR, Verbal De-Escalation, HIPAA, HIV/AIDS, Infection Control)

Education and Experience:

• 2 years of working with people with behavioral health needs (trauma, mental illness and/or substance abuse)

• Experience in providing services in the mental health or Substance Abuse community

• Experience working on a multidisciplinary team

• Tenacity and ability to think out of the box and work creatively to engage participants

• Knowledge of the criminal justice system and community resources

• Computer literate. Proficient in Microsoft Office application

• Excellent verbal and written communication skills