Server Assistant

JOB CATEGORY: Tipped Employee

JOB TITLE: Server Assistant

LOCATION: 1551 Riverside Ave, Jacksonville, FL 32204

REPORTS TO: Service Manager

PAY TYPE: Hourly, overtime eligible, full-time or part-time

Server Assistant Job Scope

Perform duties to ensure guests have a great experience consistent with our brand by garnishing dishes in accordance with established standards, expediting delivery of food to guests utilizing table and seat numbers, and clearing / resetting tables in between seatings.

Server Assistant General Responsibilities

• Demonstrate and promote our Core Values: (1) Safety: Be safe in your own work, contribute safety moments and safety suggestions. (2) Integrity: Always be honest, fair, and compliant to rules and regulations. (3) Service: Always know who you serve in your role, inside or outside the business, and relentlessly try to exceed their expectations. (4) Teamwork: Support others in need without regard to rank or job duties.
• Conform to our appearance and grooming standards
• Be informed of menu specifications with regard to garnishes, spice level indicators, and allergies
• Expedite the process of routing items to tables by utilizing the kitchen display screens; communicate table & seat numbers accurately and clearly
• Clear tables of used plates, glasses & flatware; properly scrap and organize items in the dishwashing drop-off area
• Set tables consistent with established facility standards
• Execute all side-job duties as assigned by management
• Demonstrate teamwork by supporting coworkers without regard to job titles or rank
• Attend all scheduled employee meetings and bring suggestions for improvement
• Perform other related duties as assigned by management

Server Assistant Qualifications

Education
• High school diploma or equivalent preferred

Experience and Skills
• Previous serving experience required
• Excellent oral communication skills
• Positive interpersonal skills required
• Must speak and read English fluently
• Must be at least 18 years of age

License/Certifications

• Food Safety Manager Certification is a bonus

Server Assistant ADA Information

Physical requirements:
• Must be able to speak, see, and hear
• Requires close and distance vision
• Walks and stands frequently
• Walks for long periods of time, possibly extended distances
• Frequently lifts/carries up to 20 pounds
• Occasionally lifts/carries up to 40 pounds
• Continually uses manual dexterity and gross motor skills
• Reaches hands and arms in any direction, keeling and stooping repeatedly

Server Assistant Work Conditions:

• Indoor or outdoor
• Varied weather conditions
• With or near moving or mechanical parts
• With or near high temperature surfaces and liquids
• With or near toxic/caustic cleaning agents with fumes or airborne particles