What are the responsibilities and job description for the Care Manager position at Blue Ridge Health?
Overview
Blue Ridge Health is currently seeking a Care Manager to be part of our administrative team in Hendersonville, NC.
What We Offer You:
- A competitive benefits plan, including Medical, Dental and Vision
- Company sponsored life insurance and short and long-term disability coverage
- 403(b) retirement account with company matching
- Supplemental accident insurance available
- 9 paid holidays per year
- PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!)
What You'll Do:
Care Manager addresses the needs of the population served by assessing, planning, implementing, coordinating, monitoring, and evaluating the options and services required and using communication and available resources to promote quality, cost-effective health outcomes. Ensures the coordination and continuity of health care for patients as they transition from one facility to other settings. These responsibilities include:
- Oversight of Care Management services and activities based on care management standards of practice for enrolled populations.Work with patients/caregivers, to identify and address behavioral, social, cultural, and environmental strengths and barriers as it relates to his/her diagnosis, treatment, and access to care.
- Implement Care Management interventions, set goals, and develop the plan of care based on transitional care discharge plans/instructions, the comprehensive assessment, and patients’ goals.
- Implement patient-centered plans using therapeutic skills and techniques such as trauma-informed care, motivational interviewing, strengths-based, and solution-focused modalities.
- Facilitate and provide education to patient/family about clinical diagnosis, medications, available resources, prevention, and risk factors to achieve optimal self-management,
- Monitor quality and effectiveness of interventions to the enrolled populations by setting patient-centered SMART goals in collaboration with the patients’ and families’ identified goals.
- Delegates tasks and referrals to members of the care management team appropriately, accurately, and timely according to established workflows.
- Serve as an advocate and liaison among the patient/family, community services, primary providers, prepaid health plans, specialists, and other care team members to coordinate services.
- Work collaboratively with multi-disciplinary team members to facilitate achievement of desired health outcomes.
What We're Looking For:
- Associate degree or higher from an accredited School of Nursing with an unrestricted license to practice nursing in NC or Licensed Clinical Social Worker (LCSW);
- Certified Case Manager (CCM) Preferred;
- BLS Certified
About Blue Ridge Health:
At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
