IT Manager

Job Summary:

The IT Manager works with the COO to implement the strategic plan of the IT Department in accordance with the organizational strategic plan, and ensures its effective and efficient execution. They work collaboratively with all departments to assess technical needs and ensure solutions that support business objectives. This leader oversees Managed Service Provider relationships and ensures the organization meets all audit requirements. The IT Manager ensures the security of protected health information across all the organization’s technologies.

Supervisory Responsibilities:

• TBD

Essential Functions:

• Assist the COO in developing the overall strategic planning, organizing and execution of IT functions across the organization.
• Direct IT operations to meet internal requirements as well as the support and maintenance of existing applications and development of new technical solutions.
• Identify, research, evaluate, and recommend short- and long-term technology solutions that support Blue Ridge Risk Partners business objectives.
• Interface with internal staff and Managed Service Providers regarding IT concerns around network, virtual desktops, information management, data systems, and other requirements and recommend solutions that address concerns.
• Ensure Blue Ridge Risk Partners meets standards for annual security and networking audits. Evaluate, analyze and audit production systems, processes, and equipment, and help develop and implement solutions to aid with the continuity of operations.
• Communicate directly with senior management on a regular basis and participate in regular managers’ meetings.
• Maintain effective communications with vendors, peers and internal staff in support of assigned projects.
• Participate in the identification of vulnerabilities and their mitigation.
• Develop and maintain policies and procedures that address access, use, and disclosure of electronic protected health information.
• Ensure documentation is created and maintained as it relates to systems design, system configuration, testing and evaluation, and network configuration.
• Oversee the development, testing, and implementation of disaster recovery procedures for critical systems.

Travel to various locations to assist with equipment implementation.

Knowledge, Skills & Abilities:

• Ability to communicate orally and in writing, to receive and interpret complex information, and respond appropriately.
• Ability to understand written and oral communication and interpret abstract information.
• Knowledge of insurance products preferred.

Education and Experience:

• Experience with Applied Systems strongly preferred
• Minimum 5 years’ experience within IT
• Minimum 3 years’ experience as an IT manager or Systems Administrator. Experience in an insurance brokerage preferred.
• Experience in developing and testing disaster recovery procedures for full production to ensure continuity of operations a plus.
• Experience with mobile workforce management.
• Experience with cloud-based applications/management.

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Work is normally performed in a typical interior/office work environment. The employee frequently is required to remain in a stationary position, often standing or sitting for prolonged periods.
• While performing the duties of this job, the employee is regularly required to communicate, listen and observe. Specifically, the employee must be able to communicate clearly on the telephone with others.
• This position frequently communicates with clients who have inquiries about their policy, invoicing, and claims. Must be able to exchange accurate information in these situations.
• Constantly operates a computer and other office productivity machinery, such as calculator, copy machine, and computer printer. This includes repeating motions that involve the wrists, hands and/or fingers.
• Position may require the employee to ascend and/or descend ladders, stairs, ramps, and the like.
• High stress, fast-paced environment with a high volume of work to be completed daily.
• Limited physical effort required or exposure to physical risk. However, must be able to lift 15 pounds at times.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Blue Ridge Risk Partners is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as individual with a disability, or other applicable legally protected characteristics.

Who We Are

Blue Ridge Risk Partners began as the merger of three successful and respected agencies headquartered in Maryland and West Virginia. While Blue Ridge Risk Partners is relatively young in name, our legacy goes back more than 120 years. Today, Blue Ridge Risk Partners leverages a strong entrepreneurial spirit and the highest ethical standards to continue the legacy established by our original founders, delivering exceptional commitment to our clients and our communities. With twenty-one offices across Maryland, Pennsylvania and West Virginia, our agency has evolved into a regional independent insurance agency offering insurance and risk management solutions to over 25,000 business and individual clients.

With a proven track record of success and well over a century of experience, Blue Ridge is poised for even greater accomplishments in the future. Our growth strategy centers on both organic business development along with mergers and acquisitions. Now we are excitedly positioning ourselves for continued growth in the future by building on our team of dedicated, skilled, and caring professionals.

Employee Benefits:

• Health Insurance
• Dental & Vision Insurance
• Life Insurance
• 401(k) with matching
• Paid Time Off
• Family Oriented and Empowering Culture
• Great Work/Life Balance

Learn more about Blue Ridge Risk Partners:

www.blueridgeriskpartners.com

https://youtu.be/kCgsW4dpcTk

Apply directly on the Blue Ridge Risk Partners careers site:

https://recruiting.paylocity.com/recruiting/jobs/Details/1072430/Blue-Ridge-Risk-Partners-LLC/IT-Manager

Job Type: Full-time

Schedule:

• Monday to Friday

Experience:

• IT: 5 years (Preferred)

Work Location: One location