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Front Office Manager/Front Desk

Blue Sky Hospitality Solutions
Indianapolis, IN Full Time
POSTED ON 4/22/2024

Our work environment includes:

    We are looking for a Front Office Manager to join our team and provide exceptional customer service to our guests. The successful candidate will be responsible for managing the front office operations, overseeing staff, and ensuring that all guests receive a positive and memorable experience. The ideal candidate will have excellent organizational and communication skills, the ability to multitask, and a passion for providing outstanding customer service.

    Responsibilities:

    • Manage the front office staff and ensure that all duties are completed in a timely manner.
    • Ensure that customer service standards are met.
    • Ensure associates are compliant with brand standards.
    • Maintain accurate records of customer information and transactions.
    • Handle customer inquiries and complaints in a professional manner.
    • Train new staff members on front office procedures and policies.
    • Monitor inventory levels and order supplies as needed.
    • Develop strategies to increase customer satisfaction and loyalty.

    Job Type: Full-time

    Benefits:

    • 401(k)
    • Dental insurance
    • Employee discount
    • Health insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • Weekends as needed

    Work setting:

    • In-person

    Experience:

    • Hotel experience: 1 year (Preferred)

    Work Location: In person

    Salary.com Estimation for Front Office Manager/Front Desk in Indianapolis, IN
    $60,465 to $81,242
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