Assistant Manager - Luxury Day Spa

Are you an experienced professional in the spa industry, seeking a leadership role in a soon to be open tranquil and luxurious day spa in Southampton.  Blue Water Spa Southampton is now hiring an Assistant Manager to join our dynamic team!

Responsibilities:
✨ Assist the Spa Manager in overseeing day-to-day operations and ensuring a seamless guest experience.
✨ Supervise and provide guidance to spa staff, including estheticians, therapists, and front desk personnel.
✨ Coordinate and schedule appointments, optimizing therapist utilization and minimizing wait times.
✨ Assist with inventory management, product ordering, and ensuring availability of supplies and equipment.
✨ Handle guest inquiries, concerns, and complaints, providing exceptional customer service at all times.
✨ Collaborate with the Spa Manager in developing marketing initiatives and implementing promotional strategies.

Requirements:
🌸 Minimum of 2 years of experience in the spa industry, preferably in a supervisory or assistant management role.
🌸 Strong leadership skills with the ability to motivate and mentor spa staff.
🌸 Excellent organizational and time management abilities to ensure efficient operations.
🌸 Exceptional customer service skills and the ability to handle guest inquiries and resolve issues.
🌸 Knowledge of spa treatments, products, and industry trends.
🌸Must be available to work weekends and some evenings
🌸 Proficiency in computer systems and spa management software.


Benefits:
🌿 Competitive salary 
🌿 Monthly Bonus
🌿 Paid Time Off
🌿 Health Insurance Available
🌿 Life Insurance

🌿 A fun and inviting work environment focused on well-being and relaxation.
🌿 Discounted spa treatments and retail products for employees.
🌿 Ongoing training and professional development opportunities.
🌿 Opportunity to contribute to the growth and success of a premier day spa.

Join our team and be part of an exceptional spa experience where tranquility meets professionalism.  We look forward to welcoming you to the Blue Water Spa family!