What are the responsibilities and job description for the Expert Ski Tech position at Blue Zone Sports?
Welcome to BlueZone Sports, your premium outdoor gear retailer. Whether on the snow, in the water, on your bike, or exploring while camping and hiking, we are here to help fuel your next adventure. Inspired by the azure blue water of Lake Tahoe, with locations across the Sierra Nevada Mountains, BlueZone Sports was founded on the belief that small, local-based organizations provide more than a product - they provide an experience. With this belief in mind, we built a team of people passionate about recreating in the outdoors and the lifetime of memories produced from being in nature.
Our team lives and plays in the mountains near lakes, trails, and ski resorts. Their experience and lifestyle inform every decision when hand selecting products for our stores. Function, style, and quality are considered first with each product you see. Our skis, snowboards, bikes, SUPs, and kayaks are tested in the mountains we live in. Our clothing and footwear are worn exploring the region or relaxing with friends and family reminiscing about a great day outside.
What you'll do:
The Expert Ski Technician is responsible for providing high-quality ski tuning, repair, and maintenance services. This skilled professional will have comprehensive knowledge of ski equipment, ski repair techniques, and industry trends. The Expert Ski Technician will also advise and educate customers on proper ski care, equipment, and gear to enhance their skiing experience.
- Perform advanced ski tuning and repair services, including base repair, edge tuning, waxing, and binding installation, and adjustment.
- Inspect and diagnose issues with customer equipment, provide estimates for repairs, and ensure repairs are completed in a timely and efficient manner.
- Provide exceptional customer service by answering customer inquiries, explaining ski tuning techniques, and advising on appropriate ski gear and equipment.
- Educate customers about ski safety, equipment maintenance, and the benefits of regular ski tuning.
- Ensure all ski tuning and repair equipment is maintained and operated correctly, performing routine maintenance as needed.
- Maintain a clean, organized, and safe work environment.
- Assist with inventory management of ski tuning supplies and parts.
- Collaborate with store management to ensure the service department is stocked with necessary items.
- Assist in training junior ski technicians, promoting best practices in ski maintenance and repair.
- Foster a positive and educational work environment.
To be consider, you should:
- Minimum 2-3 years of experience as a professional ski technician.
- Comprehensive knowledge of different types of skis, ski equipment, and advanced ski tuning techniques.
- Exceptional customer service skills, with the ability to build strong relationships and communicate effectively with customers.
- Excellent problem-solving skills and attention to detail.
- Strong organizational skills, with the ability to manage multiple tasks and work under pressure.
- Proficiency with ski tuning tools and equipment, including tuning machines, wax irons, and edging tools.
- Certification from a recognized ski technician institution or program is preferred but not required.
The Perks:
- Associate Discount
- Generous vacation plan
- Medical/Dental/Vision Benefits for Fulltime Employment
- 401K
- Company/Vendor sponsored Product Knowledge/Training Adventure trips
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Types: Full-time, Part-time, Temporary
Pay: From $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 4 hour shift
- 8 hour shift
Ability to commute/relocate:
- Truckee, CA 96161: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Ski Technician: 3 years (Preferred)
Work Location: In person