Account Manager

For over 100 years, BlueScope continues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the largest manufacturers of building solutions in the world. Our diverse, bright and inspired workforce is committed to bettering the communities we serve through breakthrough thinking and innovations. Your goals, ideas and perspective can help shape our future – we look forward to hearing them! 

Summary:

The Account Manager role is to ensure that BCP offerings are understood and satisfy the customers’ requirements. The Account Manager is responsible for cultivating and maintaining relationships with designated accounts to increase market share and ensure strong customer relationships. The Account Manager is also responsible for communicating with customers and business partners to answer inquiries, identify and develop new business opportunities and deliver solutions to know or unknown issues. The Account Manager ensures that customer expectations are met and that customers have a positive Customer Experience.

Essential Duties & Responsibilities:            

• Responsible for the development and achievement of agreed upon annual sales volume/revenue budgets, goals and objectives relative to designated accounts.
• Responsible for the gathering, organization, and analysis of market information to create an annual business plan that delivers performance results in alignment with BCP objectives while maximizing sales volumes, revenues and margins.
• Responsible for the development and implementation of both short and long-term sales strategies to address unique individual account needs, define solutions and actively manage organizational change to deliver a positive Customer Experience while achieving growth with established accounts and increasing market penetration through the development of new accounts.
• Responsible for the creation and nurturing of relationships and partnerships with designated accounts at the executive level.
• Responsible for the management and analysis of BCP sales KPI’s relative to its account base.
• Responsible for regular overnight travel for the deliverance of the BCP corporate message, the face-to-face selling of BCP value proposition, services and solutions to designated accounts.
• Responsible for both the internal and external presentation of BCP strategies to ensure unity and alignment with our business partners.
• Represents the interests of designated accounts with respect to cross-functional initiatives while maintaining a close working relationship with key internal BCP facility and divisional personnel.
• Responsible to clearly communicate the progress and status of duties and responsibilities to Metal Coaters leadership.

Qualification Requirements:

To perform satisfactorily in this position, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations will be made to enable individuals with certain disabilities to perform the essential functions. This position does involve 50% travel. 

Education and/or Experience:

• Bachelor of Arts or Science Degree and/or a minimum of five years of related work experience is required.

Language Skills:

Ability to read and comprehend documents including safety rules, operating and maintenance instructions, procedure manuals and simple correspondence. Also, the ability to communicate information (in small group situations) to other employees.

Mathematical Skills:

Ability to calculate figures and amounts such as fractions, percentages, area, circumference, volume and densities. Also, the ability to apply the concepts of statistics and probability to practical situations.

Reasoning Ability:

Ability to apply common sense understanding to perform work instructions that are furnished in written, oral or diagram form. Also, the ability to solve problems which involve multiple variables in a standard situation.

Other Skills & Abilities:

Incumbent is required to possess a detailed understanding of metal, paint characteristics and coil coating lines. Strong interpersonal and personal computer skills are required.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand; sit; use hands to handle or feel objects, tools, or controls; reach with hands and arms; climb or balance. Specific vision abilities include close-up and distance vision, color vision, peripheral vision, and depth perception.

Work Environment:

While performing the duties of this job, the employee typically resides in an office environment. However, the incumbent could occasionally be exposed to moderate noise in the production areas. The noise level in the typical work environment is considered low.

The preceding job responsibilities and tasks were designed to indicate the general nature and level of work performed by associates in this job.  It is not designed to contain or be interpreted as a comprehensive inventory of all job duties and responsibilities required of associates assigned to this job.  Associates may be required to perform other duties as assigned.  Additional job competencies, individual goals, and performance measurements are set at the department level.

The benefits are just as rewarding as the work at BlueScope.  To support our goal, we offer a total compensation plan and an outstanding benefits package that includes health insurance, life insurance, short and long term disability, paid time off, and retirement. 

EEO Employer/M/F/Disabled/Protected Veteran

BlueScope is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status, as a protected veteran, among other things, or status as a qualified individual with disability. 

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