What are the responsibilities and job description for the Operations Assistant position at BlueSprig?
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Our talented and passionate employees are a critical piece of the puzzle that deliver high-quality ABA therapy driven by our commitment to exceed industry standards of clinical outcomes. We are a Certified Learning Organization committed to your ongoing professional development and offer CEUs, impactful conferences, and opportunities to be involved in innovative research and tireless advocacy efforts with experts in the ABA field.
Job Overview
The Operations Assistant is a non-exempt position responsible for the day-to-day administrative management of the clinic. This position works collaboratively with the Operations Manager and Clinical Director to ensure excellence in delivery and execution of daily operations. This position is responsible for CentralReach maintenance, and facility management. The Operations Assistant reports to the Operations Manager.
What do you gain by joining FAC?
(Compensation and Benefits)
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Covid Information::
About Florida Autism Center (FAC)
FAC is part of the BlueSprig family of companies. This partnership allows us to serve families in more communities with enhanced expertise, resources, and overall clinical quality. Together we are changing the world for children with autism.
Our talented and passionate employees are a critical piece of the puzzle that deliver high-quality ABA therapy driven by our commitment to exceed industry standards of clinical outcomes. We are a Certified Learning Organization committed to your ongoing professional development and offer CEUs, impactful conferences, and opportunities to be involved in innovative research and tireless advocacy efforts with experts in the ABA field.
Job Overview
The Operations Assistant is a non-exempt position responsible for the day-to-day administrative management of the clinic. This position works collaboratively with the Operations Manager and Clinical Director to ensure excellence in delivery and execution of daily operations. This position is responsible for CentralReach maintenance, and facility management. The Operations Assistant reports to the Operations Manager.
What do you gain by joining FAC?
(Compensation and Benefits)
Competitive salary commensurate with experience- Collaborative and team-oriented work environment
- Ongoing professional and career development
- Medical, dental, and vision benefits at first of the month after hire
- Retirement plan
- Paid Time off
- 7 paid holidays
- Flexible schedule
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How will I make a difference in a child’s life?
(Job Responsibilities)
Accountable for operational activities within the clinic including but not limited to answering the phone, ordering office supplies and materials, scanning, faxing, and/or uploading documents, keep the clinics clean and tidy, and running errands;- Greet clients, employees, and visitors and answer questions as appropriate;
- Work with the FAC local clinic team and business development team to process referrals;
- Manage client authorizations and work with the Support Services team when authorization issues arise;
- Collect copayments and act as a liaison between clients/families and the billing department as needed;
- Ensure the FAC Clinical team keeps CentralReach updated and accurate through daily audits;
- Onboard Behavior Technicians and Registered Behavior Technicians;
- Ensure quality by managing the annual and ongoing training of the clinical team;
- Complete site audits and support the compliance team to complete audits as needed;
- Collaborate and build rapport with clients and employees to improve the likelihood of best possible outcomes; and
- Follows all policies and procedures, including but not limited to, confidentially and mandated reporting standards as set by the FAC Clinical team.
The above list of responsibilities is not meant to be exhaustive and it is expected that the employee will perform any and all other duties within the employee’s expertise that are assigned by the supervisor.
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How do I know my experience is a good fit?
(Job Requirements)
At least two years of related experience working in a health care setting;- Familiarity with the field of Autism Spectrum Disorder and ABA preferred;
- Experience working in a multi-disciplinary team setting preferred;
- Valid CPR certification;
- Computer systems fluency; ability to learn new programs rapidly;
- Experience in either a recruiting, sales, staffing or scheduling role;
- Strong work ethic with an attention to detail and effective communication;
- Knowledge of general health insurance billing preferred but not required;
- Understanding of HIPAA and adherence to all policies;
- Ability to pass background clearance and reference checks;
- Works with integrity and ethically;
- Demonstrates accuracy and thoroughness; and
- Ability to bend, kneel, crouch, and spend time on your feet as well as an ability to lift items up to 25 lbs on occasion.
Covid Information::
As a result of President Biden Executive Order and in anticipation of the Occupational Safety and Health Administration (OSHA) directive all candidates must be aware that BlueSprig will be required to comply with both the order and OSHA directives, as necessary. Therefore, all BlueSprig employees may be required to be vaccinated or provide evidence of a required work accommodation.
Washington Candidates:
Per the directive of Washington Governor Jay Inslee, all health care providers in the private health care sector must be fully vaccinated by 10/18/21. This includes most employees, contractors, volunteers, and other positions that have any onsite presence. Therefore, all BlueSprig employees must be vaccinated or provide evidence of a required work accommodation.
Oregon Candidates:
Per the directive of Oregon Governor Kate Brown, all health care providers who have direct or indirect contact with clients must be fully vaccinated by 10/18/21.
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BlueSprig is an Equal Opportunity Employer. BlueSprig aims to be an inclusive and equitable employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are made on the basis of qualifications, merit, and business need. At BlueSprig, we level the playing field for all.
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