Director of Client Services
Wixom, MI
Remote
Full Time
POSTED ON 3/7/2024
CLOSED ON 4/21/2024
Job Posting for Director of Client Services at Bluewater Technologies Group, Inc.
Position Title: Director of Client Services
Team: Live Events
Manager: Senior Director of Client Services – Live Events
Office Location: Wixom, MI or Remote– Travel Required
Who We Are:
At Bluewater, we live for the opportunity to spread joy in the world through our work, and interactions in the AV, retail, and live/virtual event technology spaces. We are planners, makers, and innovators; crafting moments that connect and inspire. We believe it is the intersection of strategy, creativity, and innovation in tech that creates the strongest experiences for our clients. We play with heart, we stay in-bounds, and we always take the field together. Above all, we have fun doing it. Delivering world class executions of our projects makes us the happiest!
Job Description:
The Director of Client Services is a proven revenue producer, capable of successfully listening to customers’ needs, identifying solutions that Bluewater can help with, and closing these opportunities. They will have an established track record of winning new accounts, retaining and growing existing accounts, both directly to brands or via agencies and production partners.
While they generally work independently, the ideal candidate will understand how to assemble productive, cross functional teams that get stuff done. The Director of Client Services will focus on creating live experiences in collaboration with customers. This would typically include experiential events, employee meetings, sales kick-off meetings, internal and external training programs, and virtual events.
The candidate will deeply understand events and be able to identify client objectives and will be an expert in translating technology and Bluewater’s integrated solutions into those requirements. They are extremely comfortable working with executives and high-profile projects, have strong entrepreneurial skills, and look for opportunities in the various stages of engagement.
Primary Responsibilities:
- Owns pipeline creation and management and revenue production
- Teaches customers about experiential/tech design, and guides them through the decision-making process
- Collaborates with other sales team members on successful go-to market activities
- Collaborates with operations and support teams on projects
Skills and Experience:
- 7 years’ sales/account management experience, ideally within the Live Events industry
- Focused on sales opportunities and defining new sales avenues
- Business savvy, creative thinker, consultative approach
- Humble and coachable
- Executor – gets stuff done
- Excellent listener and articulate speaker
- Relationship builder
Qualifications:
- College Degree: Bachelor’s preferred
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Team Player: Works well as a member of a group
- Self-Starter: Inspired to perform without outside help
- Goal Completion: Inspired to perform well by the completion of tasks
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a projector the organization
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Salary.com Estimation for Director of Client Services in Wixom, MI
$187,024 to $276,309
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