What are the responsibilities and job description for the Project Director position at BluSky Restoration Contractors, LLC?
BRIEF DESCRIPTION:
The constructionProject Director is responsible for managing and closing new business opportunities through leads and referrals generated by personal business development and marketing activities. The construction Project Director works closely with owners and managers of commercial, industrial, government, and residential properties damaged by man-made or natural disasters to develop cost estimates for restoration, renovation, environmental, and roofing services.
Principal Accountabilities
- Sales
- Revenue
- Profit Margins
- AR & Collections
- Managing near-term opportunities
- Business Development Activity
- Estimating Proficiency
- Customer Satisfaction
- Working with and coordinating with internal teams
DUTIES & RESPONSIBILITIES:
Sales:
- Meet or exceed monthly and yearly sales goals
- Negotiate and execute contracts on behalf of the company
- Selling all services that BluSky offers
- Convert opportunities into sales.
- Track and Measure sales and sales opportunities in our CRM and Tracking Sheets
Revenue:
- Oversee and expedite revenue production in accordance with monthly goals
- Work with all members of the project team to ensure timeliness of deposit, progress, and final billings.
- Provide oversight and direction to Project Manager in production of revenue
- Review in collaboration with Project Team on Project schedules
Profit Margins:
- Develop and take ownership of the project budget in compliance with vertical target margins
- Ensure the accuracy of the budget and modify it during the course of the project if conditions warrant
- Seek to improve project profitability by judicious use of vendors, in-house labor, and material suppliers
- Supervise and monitor project costs to ensure margin integrity
AR & Collections:
- Intentional conversations at the beginning of each project outlining the AR process and setting expectations with the customer for collections
- Review and understand specific program's invoicing, payment terms, conditions, and process
- Perform weekly collection calls on all accounts
- Weekly reviews A/R Aging to proactively manage the accounts, monitor lien rights, and follow through on assignments
- Maintain DSO (Days Sale Outstanding) at or below 75 days
Manage Near Term Opportunities:
- Work directly with clients & claims handling teams to close leads
- Maintain robust communication with clients to steer direction toward closing
- Document communication and curate all files in the BluSky CRM systems
Business Development Activity:
- Schedule and attend two business development meetings a week with clients, adjusters, building consultants, etc.
- Participate in various special events to market BluSky - luncheons, trade shows, award dinners, etc.
- Entertain clients as necessary to drive business and close sales
- Partner with business development and Vice President in pursuit of all sales
Estimating Proficiency:
- Accurate sketching of affected areas and use of Matterport technology.
- Time and Material (T&M) / Xactimate knowledge (need to be able to explain the T&M bill file & justify Xactimate line items)
- Ability to estimate a project to fit all target margins per the service provided
Customer Satisfaction:
- Consistent weekly communication with all stakeholders (external and internal)
- Setting expectations upfront with the customer
- Holding teams accountable to provide updates
- Check in with the customer throughout the project
- Email communication should have all stakeholders on the thread
Working and coordinating with internal teams:
Mitigation
- Coordinate to get the work authorization signed so we can respond timely
- Walking the job with the technician team to define the scope of work
- Share client feedback/changes in scope
- Review daily T&M sheets with the Mitigation operations team
- Work directly with the Mitigation operations team
- Site visit at completion to confirm all work is completed per client expectations
Reconstruction
- Project Kick Offs confirming scope of work and target budget / margin
- Constant communication with the Project Manager (PM) throughout the course of the project
- Work with the PM to get timely change orders submitted for approval
- Work with the PM to send weekly updates
Business Development
- Communicate with the Business Development Manager (BD) about the new opportunity to get it into Salesforce timely
- Keep the BD on all email communication with the mutual client
- Update BD on all changes to the project timely
- Help the BD update the NTO list that you are both working
Project Accountants
- Oversee completed work authorizations so the PA can get the job into Vista
- Work with the PA to send out invoices
- Work with the PA to upload change orders
QUALIFICATIONS & REQUIREMENTS:
- 5 years of Recent marketing/business development and sales experience in the restoration or construction industry with a proven track record of sales growth
- Extensive Construction estimating and/or large loss and catastrophe experience
- Must be able to attend Business Development networking functions 2-3 evenings a week
- Intermediate-level Microsoft Office skills
- Experience utilizing Xactimate and other estimating software preferred
- Experience with social media platforms such as LinkedIn preferred
- Strong written and verbal communication skills required.
- Strong knowledge of project management, financial processes, and administration required
- Strong business ethics, integrity, and the ability to perform in highly autonomous environments required
- OSHA 10 or 30, CPR and First Aid certifications preferred
EDUCATION:
- Bachelor's degree or equivalent experience related to the role.
TRAVEL:
- Minimal travel required. Some out-of-area and overnight travel may be expected for training, meetings, or jobs.
COMPENSATION:
BluSky offers a competitive base salary, a bonus plan for qualified positions, and a comprehensive benefits package that includes: a matching 401(k) plan, health insurance (medical, dental, and vision), paid time off, disability, equipment appropriate to the position (i.e., laptop, smartphone, etc.), and corporate apparel allowance.
BluSky also offers extended benefits such as: Employee Assistance Program, Accident & Critical Illness Coverage, LegalShield, Professional Development, Paid Referral Program, and more.
WORK ENVIRONMENT AND PHYSICAL JOB DEMANDS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually quiet.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, reach with hands and arms, talk, and hear. The employee is required to regularly move and walk around the office.
EEOC:
BluSky is dedicated to the principles of equal employment opportunity. BluSky prohibits unlawful discrimination against applicants or employees based on race, sex, color, religion, national origin, disability, genetic information, sexual orientation, or any other applicable status protected by Federal, State, or local law.
It is and will continue to be the policy of BluSky that all persons are entitled to equal employment opportunity based on their individual qualifications, performance, and potential without regard for any protected status, as required by state and federal law.
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