What are the responsibilities and job description for the Host/Hostess position at Boathouse Pub & Eatery?
**Job Title: Host/Host**
**Job Overview:**
We are looking for a friendly and organized Host/Host to be the first point of contact for our guests. As a Host/Host, you will welcome customers, manage reservations, and ensure a positive experience for all visitors. If you have a passion for hospitality and enjoy creating a welcoming atmosphere, we invite you to join our team.
**Duties:**
- Greet guests with a warm and welcoming demeanor upon arrival
- Manage reservations and seating arrangements efficiently
- Maintain a clean and organized lobby area
- Assist in coordinating with servers and kitchen staff to ensure smooth operations
- Provide assistance to guests as needed
- Handle phone inquiries and manage guest inquiries professionally
- Support in maintaining a positive atmosphere for guests waiting for tables
**Skills:**
- Experience in the hospitality industry is preferred
- Familiarity with Open Table or similar systems is a plus
- Strong communication skills to effectively interact with guests
- Knowledge of phone etiquette for handling reservations and inquiries
- Ability to work in a fast-paced restaurant environment
- Excellent guest relations skills with a focus on customer service
- Demonstrated ability to multitask and prioritize tasks effectively
Join our team as a Host/Host and contribute to creating memorable experiences for our guests. If you possess the skills mentioned above and are enthusiastic about providing exceptional guest services, we look forward to receiving your application.
*Note: All positions are paid, including internship roles.*
Job Types: Full-time, Part-time
Pay: $13.48 - $14.43 per hour
Benefits:
- Flexible schedule
Physical setting:
- Fast casual restaurant
- Upscale casual restaurant
Shift:
- Day shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
Ability to Commute:
- Kenosha, WI 53140 (Required)
Ability to Relocate:
- Kenosha, WI 53140: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $14