What are the responsibilities and job description for the Customer Service Representative position at BoaVida Communities?
Available Positions for this posting include: Customer Service Representative, Scheduling Agent, Decline Prevention Specialist, Customer Care Representative, and Proactive Support Representative
Customer Service Representatives take incoming calls and are the first contact of our customers to help answer questions coming in. This position also transfers customers to the correct department when further help is needed. As a Customer Service Representative, you would work as a part of a team committed to helping customers find success with their Balance of Nature products.
What You Will Bring:
Self-managing and capable of completing assignments successfully with minimal direct supervision.
Well-organized, dependable and detail-oriented
Ability to meet deadlines in a fast-paced environment
Excellent verbal and written communication skills
Team Player mentality
Phone etiquette
Typing Speed of 40 wpm
What You Will Do:
Communicate positively and effectively with customers over the phone
Help customers resolve their concerns in a professional and timely manner
Meet standards and quotas set by Balance of Nature and management
Educate customers on Balance of Nature products and health coaching
Attend all staff meetings and training
Why You’ll Love Working Here:
Minimum Essential Coverage plan
Health Savings Account
Dental & Vision insurance
Health Share Program
401k with a 6% employer match
Healthy lunches provided daily at no cost to you
Complimentary smoothie bar every morning
Complimentary monthly set of Balance of Nature products
Personal trainer at Iron Titans Fitness located in St. George, Utah
Team member referral bonuses
Pay: Begins at $15.00 per hour (full-time) with additional commissions possible giving the potential of $15.00-$18.00 p/h or more depending upon longevity.
Schedule: Monday - Friday, 8:00 a.m. - 5:00 p.m.
Job Type: Full-time preferred, Part-time available
*This position will require onboarding training at 1568 S. River Road #200 St. George, Utah 84790. After completion of training, this position's long-term location will be at 328 Old Highway 91 Hurricane, Utah 84737.
Thank you very much for your interest in working for Balance of Nature. We appreciate your time and review every resume that is submitted to our HR department. You will receive an email within 24 hours that confirms your application has been accepted by our applicant tracking system.
Balance of Nature is an Equal Employment Opportunity employer.
Salary : $15 - $18
