What are the responsibilities and job description for the Guest experience position at Bob's Discount Furniture?
Retail Guest Experience Specialists
Full-Time and Part-Time Career Opportunities
At Bob’s you can expect an environment dedicated to your individual success and a rewarding career with room for professional advancement! As champions of the Bob’s Way our Retail Guest Experience Specialists find satisfaction in assisting customers with their interior design needs, offering world class customer service with a low pressure, honest, gimmick free and enjoyable shopping experience.
No phony sales, no phony gimmicks, just everyday low prices and value! We call it the Bob’s Way because no one does it better!" - Bob Kaufman Founder and President Emeritus
At Bob’s we understand there are many companies you can choose to work for, so, along with exceptional opportunities for career growth we offer a fun and team oriented work environment and great benefits!
The Benefits and Perks
A competitive Hourly Advance / Draw vs Commission pay structure with bonus potential!
Feeling under the weather, we’ve got you covered! We offer National Health, Dental and Vision coverage
Life insurance Employer paid basic Life Insurance, with the option to add Voluntary Life Insurance as well!
401(k) Profit Sharing Plan Generous Company match!
Paid Personal / Sick Days
Paid Vacation, Sick Days, Holidays and your Birthday! After all, your birthday should be a holiday
Employee Assistance Program
Our prices are already low, but why not more! Generous Employee Discount
The flexibility of working a Retail Schedule (weekends, evenings & holidays)
Need a pay advance? Take advantage of Bob’s Bail Out Program
Have an unexpected extraordinary expense? Take advantage of Bob’s Helping Hand Program. Bob’s cares and is here to help
And much more!
Many of our benefits are paid wholly or in part by Bob’s Discount Furniture and are available to eligible employees.
Job Responsibilities
Greet and engage customers, uncovering their home furnishing needs and helping them make their design vision become a reality
Provide world class customer service and offer customers an unforgettable shopping experience
Build rapport with clients, earning their business through your ability to demonstrate exceptional product knowledge, strong interpersonal skills, and excellent listening skills
Develop and maintain a customer base through networking and client follow up to ensure customer satisfaction before and after the sale
Generating sales through
Required Qualifications
Energetic, self-motivated sales professional with exceptional interpersonal, listening and communication skills, bilingual a plus!
Ability to network and build relationships with customers
Competitive, goal oriented nature with the ability to work well in a team environment
Flexibility to work a 5 day retail schedule that includes nights, weekends (both Saturdays and Sundays for Full Time, either / or for Part Time), and most holidays.
Basic computer skills
Previous sales experience in retail commission based sales environment is a plus, but not required
Strong organizational skills
Last updated : 2024-03-27
