What are the responsibilities and job description for the Rental Manager position at Bobcat of Columbia MO?
Job Summary: We are looking for a Rental Manager to join our growing team! The right candidate will be goal-oriented and have excellent interpersonal and communication skills.
This is a full-time position, and hours of work and days are Monday through Friday, 7:00 a.m. to 5 p.m. (NO WEEKENDS)
Pay: Salary & Plus Bonus
Great Benefits!
Best Place to Work!
Benefits:
- Health, Dental, Vision, Life & Disability Policies
- Employee Discounts
- 401K Plan with Company Match
- Flexible Spending Account
- Paid Holidays & Vacation
- Training & Advancement Opportunities
Responsibilities
Financial:
- Responsible for Rental Department profitability
- Responsible for budgeting and forecasting, regularly reviews inventory levels, missed opportunity reports, fleet utilization, and Rental Department related expenses.
- Responsible for the forecasting of rental inventory additions and deletions.
Administrative:
- Meets daily with Rental Department key employees to prioritize customer service issues.
- Responsible for assessing the need for and hiring new Rental Department staff, and performing periodic employee reviews.
- Schedules and coordinates all internal development and training for Rental Department staff (based on individual needs assessment).
- Verifies and signs off on Rental Department time cards, sales/rental commissions and other payroll related issues.
- Responsible for maintaining good “housekeeping” conditions for the department.
- Responsible for the accuracy of all invoicing, making sure to include additional billing items such as transportation charges, cleaning charges, fuel charges, damage waiver, etc.
Marketing/customer relations:
- Responsible for market segment penetration, adding new customers, and maintaining existing customer base.
- Periodically reviews the competition, suggesting adjustments to prices and offerings.
- Communicates with the dealership Sales Team in regarding sales leads.
- Communicates with Corp. Rental Manager on rental inventory to be sold, new rental customers, etc.
Employee relations:
- Understands and considers the overall employee/customer impact when making important, broad based decisions.
- Involved with the credit department to collect past due accounts and resolve any customer conflicts.
- Is available at all times to staff through appropriate use of communications devices such as radios, telephones, cell phones, and intercom systems.
Technical:
- A thorough understanding of the construction phases involved in civil and commercial projects is an essential skill.
- Mechanical aptitude is very important to “problem solving” in managing this business.
- Every effort should be made to have proficient skills in operating the equipment in the rental fleet along with practical application knowledge.
Qualifications
- Consistent track record of successfully meeting and exceeding sales goals
- Associates degree or higher preferred
- Excellent communication and customer service skills
- Strong computer and phone skills
- Professional work ethic
- Ambitious, goal oriented, and able to work within a dynamic environment
Pre-Employment drug screens, background screening & proof of employment eligibility (E-Verify) are required for any position offered.
About Us: Gateway Dealer Network (formally Gateway Bobcat) began in March 1990 when we opened our first store in Overland, MO. Since then, we have achieved tremendous growth and expanded with the opening of 31 additional stores. Our success is due to understanding the needs of our customers and by providing outstanding service. Our focus is to be recognized as a growth company and the premier dealer of compact and related equipment in the United States. In striving to achieve our commitment to provide world-class service to our customers, our goal is to be number one in the markets we serve. As we continue to expand, we strive for 100% customer satisfaction.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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