What are the responsibilities and job description for the Parts Counter position at Bobcat of Greenville?
Job Summary: We are looking for a Parts Counter Position/Sales person to join our growing team! The right candidate will have great customer service skills and be a team player.
Benefits
- Health, Dental, Vision, Life & Disability Policies
- Employee Discounts
- 401K Plan with Company Match
- Flexible Spending Account
- Paid Holidays & Vacation
- Training & Advancement Opportunities
Salary
- Salary range is up to $38,000 to $40,000 per year
Responsibilities
- Provide superior customer service, in person and over the telephone.
- Ability to solve problems yet use appropriate discretion in referring situations to other personnel.
- Ability to match customers’ needs with appropriate parts or services.
- Awareness of customer base and unique applications.
- Knowledge and ability to monitor inventory in order to determine which parts require special ordering.
- Ability to assist the Parts Manager in analyzing and resolving discrepancies between computer inventory and actual parts on hand.
- Coordinate with Sales, Service and Rental departments to ensure customer satisfaction.
- Crucial conversation and negotiation skills.
Qualifications
- Construction Equipment Industry: 3 years
- Applicable heavy equipment parts or comparable experience performing related tasks required. Bobcat experience preferred but not required.
- Self-motivated, results-oriented, organized, energetic, and capable of staying cool under pressure from multiple ongoing projects
- Ability to work in a team environment
- Ability to speak effectively one on one
- Ability to effectively listen
- Ability to Interpret customer needs
- Basic data/keyboarding skills
- Basic math skills, mechanical aptitude and computer database knowledge required.
- Ability to set and manage priorities.
- Proficiency in MS Office applications and business systems.
- Efficient and responsible use of email.
- Must be knowledgeable of basic data entry operations and must be able to learn company designated software within a reasonable amount of time allotted.
Pre-Employment drug screens & proof of employment eligibility (E-Verify) are required for any position offered.
About Us: We are a leading provider of compact equipment for global construction, rental, landscaping, agriculture, grounds maintenance, government, utility, industrial and mining markets. With 25 locations in Missouri, Illinois, Indiana, Kentucky, Tennessee, North Carolina, South Carolina, Georgia, California, and Nevada we strive to empower our customers to do their jobs more efficiently and effectively.
Since opening our first location in 1990 we have gradually expanded, with 25 locations in 10 states and over 400 employees. Bobcat is looking for people dedicated to providing outstanding customer service to ensure long, reliable equipment performance. Even though the company has grown, we take great pride in maintaining family-owned and operated values and attitude.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $38,000 - $40,000
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