Job Overview:
We are seeking a highly organized and customer-focused individual to join our team as a Front Desk Manager. As the first point of contact for our Pilates studio, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our client schedules. The ideal candidate will have experience in project coordination, office management, and customer service.
This job is a contract for 3 months of part time work. At the conclusion of the contract, there will be a closing review to discuss future advancements with the company, including the potential for part-time and full-time employment.
Working hours: 9AM - 1PM on Mondays - Fridays
Duties:
- Greet and welcome clients in a professional and friendly manner
- Answer phone calls and emails; minimizing need to involve other staff
- Coordinate and schedule appointments, meetings, and events
- Manage incoming and outgoing mail and packages
- Maintain office supplies inventory and place orders as needed
- Assist with basic bookkeeping tasks like using QuickBooks
- Utilize studio software to manage calendars, documents, and emails
- Provide administrative support to staff members as needed
- Ensure the reception area is clean, organized, and presentable at all times
Qualifications:
- Previous experience in a customer service or front desk role is preferred
- Proficiency in using office management software such as Excel, Canva, QuickBooks etc.
- Strong organizational skills with the ability to prioritize tasks effectively
- Excellent communication skills, both verbal and written
- Knowledge of medical office procedures is a plus
- Familiarity with computerized phone systems is an advantage
Job Types: Part-time, Contract
Pay: $18.00 - $25.00 per hour
Expected hours: No less than 20 per week
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
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