Studio Manager

JOB OVERVIEW:

We are seeking a highly organized and customer-focused individual for the position of Studio Manager to oversee studio operations at Body By Bliss. The ideal candidate will have leadership skills and experience with office management, retail sales and customer service.

As the first point of contact for our Pilates & Personal Training studio, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of studio services. Individualized client attention is the foundation of our business model, which requires the ability to multitask and self-manage on-going responsibilities.

This position is a contract for 3 months of part-time work as a temporary independent contractor. Contract terms are outlined below with the intention of cultivating a long-term employment opportunity.

- Service Dates: Monday July 8th – Friday October 4th, 2024 (start date is flexible)

- Service Hours: 9:00 AM – 1:30 PM on Mondays – Fridays (excluding holidays)

- Service Rate: $20.00/hour.

- Opportunity for Additional Hours: To be determined based on performance.

At the conclusion of the temporary contract, there will be a closing review to discuss potential future opportunities at Body By Bliss, including the potential for part-time and full-time employment based on the candidate’s performance during the temporary contract and interest expressed by the candidate. Body By Bliss offers competitive compensation, remote opportunities and flexible scheduling based on experience and qualifications. Additionally, Body By Bliss provides opportunities for professional development and growth within our organization.

If you are interested in additional service hours at Body By Bliss, please note that we are also hiring certified wellness professionals interested in teaching 6 hours/week. Please contact the studio if you are interested in applying for additional service hours and have an active license/certification to practice.

- Pilates (classical & contemporary)

- Aerial (silks)

- Personal Training & General Conditioning

- Yoga & Tai Chi

- Physical Therapy & Kinesiology

- Dance & Expressive Movement

- Meditation & Nervous System Management

- Nutrition

DUTIES:

- Manage day-to-day operations of the studio

- Maintain a safe, clean and organized studio environment

- Implement effective sales strategies

- Coordinate and schedule services

- Ensure excellent customer service standards are met

- Greet and welcome clients in a professional and friendly manner

- Handle cash register transactions accurately

- Lead and motivate a team of employees

- Recruit, train, and schedule staff

- Answer phone calls and emails; minimizing need to involve other staff

- Maintain office supplies inventory and place orders as needed

- Monitor and maintain inventory levels

- Assist with basic bookkeeping tasks like using QuickBooks

- Provide administrative support to staff members as needed

QUALIFICATIONS/REQUIREMENTS:

- Excellent leadership, time management and communication skills (written and verbal)

- Strong organizational skills with the ability to prioritize and manage tasks effectively and independently

- Effective schedule management (client services, staff schedules etc.)

- Previous experience in a customer service, front desk, retail sales or similar role

- Strong understanding of retail math principles and cash register operations

- Proficiency in using office management software such as Excel, Canva, QuickBooks etc.

PREFERRED/PLUS:

- Knowledge of Pilates, general fitness/wellness and/or major medical office procedures (like total hip replacements)

- Familiarity with using computerized phone, inventory and client management systems (we currently use Wellness Living & Constant Contact)

- Experience and/or interest managing social media accounts (Facebook, Instagram, etc.)

- Interest in plants (we have a lot at the studio if you have an interest & green thumb)

Job Types: Part-time, Contract, Temporary

Pay: $20.00 per hour

Expected hours: No less than 22 per week

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Stonington, CT 06378 (Required)

Ability to Relocate:

• Stonington, CT 06378: Relocate before starting work (Required)

Work Location: In person