What are the responsibilities and job description for the Server position at Boiling Point?
Server
Boiling Point is a growing Taiwanese Hot Soup specialty restaurant with locations in the US, Canada, and China. At Boiling Point, we are a team that believes in "Honesty, Reliability, Integrity, and Care" as our core business model with a mission to bring great food to a wide audience. We believe in ensuring that every customer receives the best quality food and the most authentic Taiwanese food dining experience possible.
We are looking to expand and are in need of candidates with a positive, motivated attitude that would love to grow with the company. We would love for you to join us and be part of the Boiling Point family!
Purpose/ Summary:
To serve and provide exceptional service and hospitality to every customer in the restaurant while participating in team work ensuring absolute customer satisfaction. Servers are responsible for positive customer interactions while serving in a friendly and efficient manner. Thoroughly knowledgeable in all aspects of BP’s menu and prices and can make recommendations.
Duties & Responsibilities:
- Greet incoming customers immediately whenever possible
- Has thorough knowledge of food and beverage menu and make suggestions to customers
- Take orders and serve food and/or beverage to customers
- Cashiering duties including preparing checks and processing payment through POS system
- Ensuring cleanliness in dining area including but not limited to removing dishes from tables and taking them to the kitchen for cleaning, refilling sauces, and cleaning sauce containers as needed
- Set up tables in preparation for the next customer
- Will also be responsible for general housekeeping duties of the restrooms
- Stock service areas with supplies when needed
- Maintain personal health and sanitation standards
- Must be knowledgeable of all safety codes per BP's guidelines
- Ensure compliance with BP’s code of ethics, integrity and conduct
Minimum Qualifications:
- 1 year of food retail experience in a fast paced environment, specifically as a server
- Friendly attitude with excellent customer service skills
- Able to multitask and work in a team environment
- Must be able to work flexible schedules
- High School diploma preferred
- All candidates are subject to a background check and employment verification process
Physical demands:
- Ability to continuously stand or walk
- Ability to bend and lift frequently
- Ability to lift up to 10lbs frequently and 50lbs occasionally
- Ability to squat occasionally
Work environment:
- Work will be conducted in a kitchen and restaurant environment
- May encounter temperatures ranging from 32 degrees to 425 degrees around equipment
- May occasionally walk on slippery surfaces
- Noise level in the work environment is frequently loud
Brand: Boiling Point
Address: 13876 Brookhurst St Garden Grove, CA - 92843
Property Description: GG - Garden Grove
Property Number: GG
Salary : $32,300 - $40,900