Area Director

An Area Director (AD) oversees a group of Bojangles restaurants and is responsible for the operations and development of the management teams within their designated restaurants. The AD is responsible for the direct supervision of multiple General Managers and the indirect supervision of Assistant Managers and hourly team members for each of their designated restaurants. This position reports to the Regional Director of Operations.

• The AD is a servant leader, motivator, and teacher/coach that provides direction toward the achievement of the Company’s goals for People, Performance, and Profit.
• The AD role models Bojangles’ six cultural principles of Hospitality, Trust, Promise, Leadership, Inclusion, and Initiative.

Requirements of the Job

Job Duties

• Recruits, interviews, and hires quality applicants for management positions; coaches and develops the operational, managerial, and leadership skills of General Managers.
• Reviews and monitors the financial and operating performance of the restaurants (a strong understanding of P&L including food cost and labor); develops and implements action plans to correct inadequate performance.
• Disseminates and enforces Company Operations standards and operational plans that ensure the highest levels of Quality, Service, and Cleanliness.
• Supports and executes the Company’s training programs and materials; involved in the development of team members; identifies candidates for Assistant General Manager and Shift Manager Positions.
• Ensures compliance with all Human Resource/Personnel laws including Wage and Hour, EEO, and OSHA. Responds to all employee-related complaints on a timely basis.
• Executes current operating objectives; identifies and implements sales-building strategies for each restaurant supervised; directs teams in the development and implementation of local store marketing activities.
• Ensures that established employee turnover, recruitment, staffing, and other human resource goals are achieved.

Core Competencies

Communicates with Impact

• Presents information and ideas in a compelling manner that is understandable for team members and executives.
• Is clear and concise in verbal and written communications.
• Shares information freely and speaks openly and honestly.
• Seeks to understand the perspectives of others.

Leads Change

• Sees emerging patterns and opportunities.
• Adapts quickly and easily to new information, changing conditions, or unexpected events.
• Facilitates and communicates changes across the organization and teams to drive adoption.

Solves Problems and Makes Good Decisions

• Evaluates critical information needed to understand problems, determine possible causes, and develop workable solutions.
• Accurately assesses the costs, benefits, and risks associated with courses of action and makes high-quality and timely decisions.
• Sets clear priorities, takes action, stays focused, and overcomes barriers to deliver expected results.

Lives Our Culture Principles

• Behaves in a way that consistently demonstrates a commitment to Bojangles’ Culture Principles:
  • Leadership, Inclusion, Trust, Initiative, Promise, and Hospitalit

Drives and Delivers Results

• Sets clear priorities, takes action, stays focused, and overcomes barriers to deliver expected results.

Information Security and Compliance

• Demonstrates understanding of Bojangles’ policies, procedures, and external regulatory requirements, and performs duties in accordance with such regulatory requirements.
• Assures confidentiality and security of all data.
• Demonstrates the skills, knowledge, and ability to ensure that our environment is a safe one, complying with industry standards.

Builds for the Future

• Actively acquires, develops, and prepares talent for future growth and opportunities. Anticipates needs, coaches, and provides feedback to their teams so they can grow in their current roles and build skills for the future.

Our BENEFITS include:

• Free virtual doctor and virtual mental health visits for self and members of your household
• Bi-Weekly pay
• Scholarship Award Programs
• Career Advancement Opportunities
• Low-Cost Health Insurance, Dental and Vision plans
• Paid Time Off
• Dependent Care Flexible Spending Account
• Health Savings Account
• Best in class training

Work Experience and Requirements

Qualifications

• 7-8 years prior management experience, 3-4 years multi-unit experience
• Ability to work 50 hours per week
• Previous experience recruiting, hiring, training, and developing individuals and teams
• 18 years or older
• Able to read, write, and speak English
• Must possess a valid driver’s license

Education

• High School Diploma/Equivalent; Certifications
• BA Degree in Marketing, Business, or related field preferred

Skills and Knowledge

• Microsoft Excel, PowerPoint, Word, Teams, and Outlook – intermediate or above proficiency
• Preferred experience using Labor Systems, Human Resources Systems, Learning Management Systems, Applicant Tracking System, and other restaurant specific systems