Intensive Case Manager

ABOUT THE ORGANIZATION:

Established in 1970, Boley Centers, Inc., is a private, non-profit organization serving individuals with mental disabilities, individuals and families who are homeless, Veterans and youth in Pinellas County.

BENEFITS:

• 10 paid holidays per year
• Paid Time Off
• Medical/Dental/Vision/Life Insurance
• Tuition reimbursement
• Continuing education, reimbursement for professional certifications, licensure and qualified supervision

JOB SUMMARY:

Assesses service and treatment needs to stabilize housing for clients residing in or entering permanent supported housing. Work in collaboration with the SPIN team. Ensures all needed services are provided to all clients assigned to caseload. Completes appropriate and necessary reports, records, documents, etc. and files in appropriate records.

EDUCATION AND EXPERIENCE:

Bachelor's degree with a major in counseling, social work, psychology, criminal justice, nursing, rehabilitation, special education, health education, or a related human services field (a related human services field is one in which major course work includes the study of human behavior and development). Education must be from an accredited school, college, or university.

Minimum of one to three years’ experience working with adults experiencing serious mental illness, high risk individuals, families with minor children, Veterans. Experience working with Substance misuse and treatment.

Knowledge of mental illness and symptoms, mental health system and community social services systems. Understanding of Social Determinates of Health, Trauma Informed Care, Adverse Childhood Experiences, impacts of Traumatic Brain Injury, Post Traumatic Stress disorder, and Personality Disorders.

PRIMARY JOB FUNCTIONS:

• Completes client intake and admission to the program.
• Complete the comprehensive assessment of psychiatric and mental health history, mental status and diagnosis; medical/dental health; use of drugs or alcohol; education and employment; social development and functioning, activities of daily living; childhood trauma, post childhood trauma, head injuries, family structure and relationships.
• Conducts other as needed functional assessments to determine strengths, needs and preferences. Screen for program participants, as requested.
• Works with clients to develop a comprehensive service plan to stabilize their housing. Implements service plans for each assigned client; updates plan every six months.
• Coordinates both in-house and/or community appointments, i.e. medical, dental, therapy.
• Makes and/or receives calls regarding a broad spectrum of client related issues and involving contact with a wide variety of individuals (parents, friends, etc.), social services (Medicaid, Social Security, etc.) and service providers both internal and external to Boley Centers.
• Develops and monitors safety plans.
• Maintains formal and informal working relationships with local service and treatment providers to ensure client access to services and treatment.
• Prepares for and attends biweekly client SPIN (Stabilization Planning for Individual Needs) meeting.
• Completes, in an accurate and timely manner, all documentation required to ensure ongoing compliance with all internal and/or external requirements.
• Maintains ongoing awareness of each assigned client's needs by the frequent reading of such documentation as activity reports, progress notes, etc. and by frequent personal meetings with each client.
• Operates own or agency vehicle to transport clients and/or travel between locations.
• Provides and/or arranges for 24-hour crisis intervention. Writes memos, letters, statements, etc. regarding client related issues.

SKILLS AND ABILITIES:

Good skills and demonstrated abilities in verbal and written communications, coordination/cooperation, follow-through, interpersonal relations, attention to detail, use of basic language and math, following verbal and written procedures and instructions, recording information orally and in writing, internal and external public relations, working independently, verbal and physical crisis intervention techniques, planning, problem solving, negotiating, flexibility to change, decision making, scheduling own and others' work, counseling techniques and evaluation techniques, organizing own and others' work and such others that are usually and customarily considered necessary for satisfactory completion of essential duties.

SPECIAL REQUIREMENTS:

Valid Florida driver's license, own transportation vehicle and vehicle insurance required.

Must pass a level II background check and drug screen.

Reasonable accommodations will be made for otherwise qualified individuals with a disability. Veterans encouraged to apply. Boley Centers is a drug-free workplace that adheres to federal regulations as it pertains to marijuana use.

EOE/ADA/VETERANS/DFWP

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• human services: 1 year (Preferred)
• Mental health counseling: 1 year (Preferred)

Ability to Commute:

• Saint Petersburg, FL (Required)

Work Location: In person

Salary : $18