What are the responsibilities and job description for the Practice Manager position at Bond Vet?
Bond Vet is building the next generation of veterinary clinics from the ground up — and we’re looking for a collaborative Veterinary Clinic Manager to join our team.
Our Veterinary Clinic Manager will lead our clinic team (veterinarians, technicians, assistants care coordinators) and oversee day-to-day operations. You are a reliable, proactive, and conscientious leader who is dedicated to the success of your team.
What You’ll Do:
- Oversee the day-to-day operations of the clinic
- Manage your clinic’s P&L
- Mentor, develop, and lead clinic team members to excel
- Balance the needs of the clinical team with the goals of the organization
- Collaborate with our operations team to scale operations and implement processes
- Own customer relations
- Lead weekly team meetings & daily team check-ins
- Create clinic schedules
- Identify areas of opportunity to increase efficiency and then implement improvements
- Ensure team members complete their daily checklists
- Recruit, interview, and onboard new team members
- Foster a sense of community within the team
You Have:
- 4 years of experience managing professionals in complex organizations in the veterinary space (or translatable experience) is considered ideal but not required
- Experience supervising front desk operations
- Experience with compliance and safety policies
- Strong organizational and leadership skills
- CVPM designation is considered ideal but not required
We Offer:
- Competitive pay | varies based on experience
- Membership to the VHMA
- CVPM Prep course for those pursing CVPM certification
- 100% Tuition Reimbursement for staff pursuing LVT/CVT with our education partners
- CE Stipend & Additional Time Off for CE Days
- Team-Based Profit Sharing
- Discount on In-Clinic Services for Pets
- Flexible Scheduling Models
- Paid Parental Leave
- 401(k) contribution with partial employer match
- Support for your physical and mental wellness: medical, dental & vision plan options and access to mental health support programs
- A place to grow: culture that is centered in learning and development, career pathing, mentorships, empowerment and trust