Host/Food Runner/Busser

Host/Food Runner/Busser
Host/Food Runner

We are looking for a Host/Food Runner to join our team at the Fullerton location and facilitate collaboration between our kitchen/bar and wait staff. Host/Food Runner responsibilities include setting up tables, serving food orders, removing used dishes and sanitizing all tables/surfaces. If you’d like to gain experience in the restaurant industry and learn how to provide an excellent dining experience and have a love of craft beer and excellent customer service skills -- we’d like to meet you. To be considered for this role, you should be available to work various shifts, including weekends. Ultimately, you will ensure our guests have a high-quality dining experience by greeting and seating our guests, serving their food and drinks in a timely and accurate manner and supporting the wait staff so service flows smoothly.

Responsibilities

• Greeting guests as they enter, and putting them on a waiting list as necessary.

• Providing guests with menus and answering any initial questions.
• Seating guests at tables.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations and answering questions.
• A knowledge of the menu.
• Interest in craft beer is a plus
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.

• Assist in delivering food orders from the kitchen to customers’ tables rapidly and accurately
• Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins
• Assisting customers with additional requests

• Remove dirty dishes/trash and sanitize tables
• Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check)

Skills

• Understanding of hygiene and food safety rules
• Physical ability and stamina to carry heavy trays and stand for long hours
• Availability to work various shifts, including weekends
• Multi-tasking abilities
• Good oral communication skills
• Ability to remain calm and professional in a fast-paced work environment

Requirements

• Must have current ServSafe food handlers card or obtain one within 30 days
• Current California eTIPS or LEAD certification

Job Type: Part-time

Pay: From $15.50 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person