Quality Engineer

Company Description

Bosch is a leading global supplier of technology and services. The Bosch Group manufactures and markets automotive OE and aftermarket products, industrial automation and mobile products, power tools and accessories, security technology and packaging equipment. Bosch aims to enhance quality of life with solutions that are both innovative and beneficial.

Join a team that combines state of the art technology with sustainable growth and a proven track record of performance while offering a strong culture of work, life balance. Invented for life and improving people's lives every day...We are Bosch!

We in Powertrain Solutions (PS) Electronic Controls (EC) offer integrated solutions in the market segments Electric Vehicles, Passenger Cars and Commercial Vehicles / Off-Road and aim to become #1 provider of products and solutions in the diversified powertrain sector ranging from gasoline and diesel injection to electrified drives with battery and fuel cell technologies.

Around 90,000 associates in 27 countries and more than 90 locations worldwide are playing their part in the success of Powertrain Solutions.

Job Description

PRINCIPAL RESPONSIBILITIES:

· Create quality notification in IQIS for 0-mileage claims that are returned to Bosch for investigation, or special-purpose investigations related to field claims.

· Follow up with Local Analysis Center (LAC) on the investigation of field returned parts and special claimed parts, and update the findings in IQIS.

· Update IQIS for CTS/TNF classification by reading individual field claims.

· Receive field quality complaints from the customer and convey them to the appropriate location/ department within Bosch.

· Support customer projects for special investigation coordinating with Engineering.

· Monitor customer’s quality reporting IT tool (i.e. warranty databese) for issues notifications.

· Follow up internally with the responsible investigation point personnel regarding analysis results, reporting and feedback to the customer.

· Provide timely feedback to the OEM customer about urgent field returns or 0-mileage investigation results.

· Support shipment of complained parts to the Bosch investigation point with appropriate packaging and documentation, as necessary.

· In case of a confirmed Bosch issue, organize and coordinate in a timely manner with Plant or Engineering for root cause investigation and provide feedback to the customer regarding progress of the investigation and delivery of the final analysis report. Ensure that the Bosch investigation point personnel specifically addresses technical and managerial root causes.

· Provide input from the customers prospective to lessons learned, and ensure permanent corrective measures are applied across other similar products, applications and/or locations.

· Provide feedback to the customer’s quality reporting IT tool and input updates in the tool as required.

· In case of a Bosch discovered quality issue, provide pertinent information and documentation to the customer and lead the necessary activities to discuss/coordinate the resolution of the issue.

· If applicable/required, collect warranty data and prepare reimbursement calculations for field warranty returns and initiate the commercial processing.

Qualifications

· Bachelor’s of Science Degree in Engineering or closely related field. 

· 4 years experience in automotive manufacturing, quality or similar environment.

· Strong written and oral communication skills in order to independently deliver presentations, internally and to the customer. 

· Build and maintain a good network with the customer and Bosch counterparts. Ability to interface with the different levels of the organization to foster fast and accurate communication of issues.

· Strong organizational and project management skills.  Ability to coordinate multiple tasks simultaneously. 

· Strong team player skills with the ability to motivate and lead temporary teams.

· Proficient in MS Office and experienced with SAP (or similar database); ability to learn customer’s quality reporting IT tool.

· Previous experience with internal combustion engines or Diesel applications is a plus. 

· Previous experience with the APQP process is a plus.

Additional Information

By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled. 

BOSCH is a proud supporter of STEM (Science, Technology, Engineering, & Mathematics) Initiatives

FIRST Robotics (For Inspiration and Recognition of Science and Technology)

AWIM (A World In Motion)

Indefinite U.S. work authorized individuals only.  Future sponsorship for work authorization unavailable.