Front Desk Receptionist

Private yacht club located in the Marblehead is seeking a qualified and motivated staff person to join our fun and dynamic team. We pride ourselves on providing great service while offering excellent culinary creations to our membership.

Shifts are typically 6 hours with both day (9am-3pm) and night (3pm-9pm) shifts available. We are looking for someone who can work a minimum of 2-4 shifts per week.

DUTIES AND RESPONSIBILITIES:

• Answer phones, take dining room reservations and perform various administrative duties.
• Check in and check out hotel room guests.
• Facilitate sales of club merchandise for our membership.
• Maintain accurate and complete shift notes and inquiry tracking to ensure successful communication with leadership.
• Facilitate special requests for our members.
• Approach all encounters with members and colleagues in a gracious, attentive, courteous, and service-oriented manner.
• Respect the privacy, information, priorities, time, and resources of each member.
• Communicate member concerns to management.
• Maintain regular attendance and highest standards of personal appearance and grooming.
• Additional duties as assigned.

REQUIREMENTS AND QUALIFICATIONS:

• Must be able to work a combination of days, nights and weekends.
• Positive, outgoing, and attentive demeanor.
• Able to multitask competing priorities in a detail oriented fashion.
• 2 years previous front-of-house customer service experience in the hotel/ hospitality, and/or corporate environment required.
• Strong oral, listening, organizational and written skills including proficient word processing and strong computer knowledge including programs such as Microsoft Word, Excel, and Outlook and Clubsoft.
• Ability to demonstrate a history of proven reliability and consistency.

Job Type: Part-time
Related keywords: receptionist, administrative assistant, office assistant, front desk receptionist, front desk

Work Remotely

• No

Job Type: Part-time

Pay: $19.00 - $20.00 per hour

Expected hours: 12 – 24 per week

Schedule:

• Day shift
• Night shift
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 2 years (Preferred)

Work Location: In person

Salary : $19 - $20