What are the responsibilities and job description for the Office Coordinator position at Bosun?
Job Summary:
We are seeking a hardworking, driven and organized Office Coordinator to join our Client's therapy clinic in Cumming, GA. As the Office Coordinator, you will play a crucial role in ensuring the smooth and efficient operation of administrative processes. This position requires a compassionate individual with excellent communication skills, attention to detail, and a passion for supporting the well-being of children.
About Our Client:
Our Client is a pediatric occupational, physical and speech therapy clinic, with four locations: Athens, Cumming, Loganville, and McDonough, GA. They strive to provide excellent personalized service in a family friendly environment. Our Client also supports the creativity and enthusiasm of its employees while offering a unique environment that fosters individual growth and rewards performance. You will be surrounded by people who are passionate about what they do and truly enjoy working as a multidisciplinary team.
Responsibilities:
- Administrative Support: Provide comprehensive administrative support to the Pediatric Therapy Center, including managing phone calls, scheduling appointments, and maintaining accurate and up-to-date records.
- Client Interaction: Interact with parents, caregivers, and children in a friendly and professional manner, addressing inquiries, providing information, and ensuring a positive experience throughout their interactions with the center.
- Appointment Scheduling: Coordinate and manage appointment schedules for therapists and clients, optimizing the use of available time slots and ensuring timely and efficient service delivery.
- Billing and Insurance Processing: Collaborate with the billing department to ensure accurate and timely processing of insurance claims and invoices. Address any billing-related inquiries from clients or insurance providers.
- Office Organization: Keep the office space organized and conducive to a welcoming atmosphere. Manage office supplies, equipment, and maintain a tidy and efficient workspace.
- Team Collaboration: Supporting therapists, clinicians, and other team members to facilitate effective communication and coordination of services. Foster a collaborative and supportive work environment. This also includes assisting with business development efforts.
- Problem Resolution: Address and resolve any issues or concerns related to administrative processes, ensuring a high level of customer satisfaction and adherence to quality standards.
Qualifications:
- Previous experience in any of the following areas: front office, scheduling, medical office management, marketing, accounting, or HR.
- Excellent organizational and time-management skills.
- Strong interpersonal and communication skills, especially when dealing with children and their families.
- Well-developed computer skills and excellent customer service skills.
- Knowledge of insurance billing procedures and medical terminology is a plus.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Compassionate and patient-focused approach to work.
Schedule:
- Monday - THURSDAY 8 am - 6 pm.
- Friday office is closed.
Benefits:
- PTO
- 401K
- Benefits or Non Benefit Bonus, as well as Bonus program.
If you are a dedicated professional with a passion for supporting pediatric therapy services and possess the necessary organizational and communication skills, we invite you to apply for the position of Office Coordinator at our Pediatric Therapy Center. Join our team and contribute to creating a positive and nurturing environment for children's development and well-being.
Posting Statement:
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
