Benefits Analyst

WHAT IS BOX?
Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers 100,000 businesses, including many top Fortune 500 companies who trust our secure collaboration platform to manage the entire content lifecycle.

WHY BOX NEEDS YOU
We are seeking an experienced Benefits Analyst to be a part of our Total Rewards team. This is a key role reporting to the Sr. Benefits Manager, North America and will work closely with Payroll, People Partners, People Operations, and the Total Rewards team. Box is at an exciting stage of evolution, come be a part of our story!

WHAT YOU'LL DO

• Act as initial point of contact for Boxers regarding benefits needs
• Provide timely customer service and advice on the provisions of all benefits and wellness programs in accordance with the Box, Inc. Health & Welfare plan (SPD) and other plan documents.
• You will be the primary benefits contact, managing the daily benefits policy and operational support for employees & managers and additional company partners
• You will be responsible for managing benefits and wellness inquiries and troubleshooting enrollment and eligibility issues. You will support employee benefit and wellness inquiries and escalate to the relevant stakeholder when necessary
• Resolve eligibility issues and navigating Boxers through the Workday benefits enrollment
• Manage the administration and record-keeping of Leave of Absence, ADAAA administration, Workers' Compensation, ACA, & 401(k) programs
• Manage COBRA Administration Program
• Manage and support benefit elections and life events
• Manage and guarantee accuracy of benefits overviews and information available on the company intranet
• Support employees by leveraging our ServiceDesk ticketing system working within defined SLA’s to action Service Desk tasks to conclusion
• Administer quarterly and annual audits on programs and integrations
• Support for annual Open Enrollment
• Work under broad direction, and perform other duties as assigned
• Complete other tasks as require
  
  

WHO YOU ARE

• Bachelor’s degree in HR, Finance, Business or equivalent work experience
• 3 - 5 years experience in benefits
• Knowledge of all pertinent federal and state regulations, filings and compliance around COBRA, FMLA, CFRA, PDL, HIPAA, 401K and Workers’ Compensation
• Strong analytical experience
• Detail orientation while not losing track of big picture, data cleanliness/integrity
• Experience with Workday and Excel
• Excellent written, verbal, and interpersonal communication skills
• Demonstrated ability to effectively interact with all levels of employees with discretion and good judgement
• Demonstrates knowledge of HR and Benefits Administration policies and practice
• Willingness and ability to prioritize work and work in a fast-paced environment

Head-over-heels about this role — but not sure you meet all the requirements? Apply anyway! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Box, we take a big-picture approach to hiring that fosters authenticity, diversity, and inclusion. If you're passionate about this opportunity, chances are, you shine pretty bright.

EQUAL OPPORTUNITY 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

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