Information Technology Coordinator

Overview

Sunday River is hiring an Information Technology Coordinator to provide technology analyst support across the Resort, including our Food and Beverage, Retail, Guest Services, and Hotel Reservation Systems. This position will provide desktop PC support to team members and guests, administer and maintain production servers and enterprise applications to support resort operations, install and replace network devices, and maintain the network cabling infrastructure. The ideal candidate will be comfortable working in a variety of environments, both indoors and outdoors, on ladders, in attic spaces, under desks, and in guest-facing areas.   

This role reports to the Director of Information Technology and requires working weekends and holidays as needed. This position does require the use of a personal vehicle around the resort; mileage will be compensated. 

Responsibilities

• Provide technology analyst support for point-of-sale systems at the resort 
• Provide desktop PC support to team members and guests 
• Maintain network cabling infrastructure (indoor and outdoor). 
• Install and/or replace network devices such as switches, wireless access points, wireless bridges, webcams, printers, phones, etc. 
• Assist with administering and maintaining network devices and cabling infrastructure 
• Repair or replace defective wiring 
• Install wiring to support renovation, relocation, or new construction 
• Terminate wiring 
• Support procurement of IT equipment for the resort
• Coordinate with Boyne Corporate IT in support of new enhancements, troubleshooting, and maintenance of Point-of-Sale Systems. 

Qualifications

• High school diploma or equivalent required 
• The ideal candidate will have a passion for snow sports and at least two years' of related work experience.  
• Advanced knowledge of CAT5 and above cabling, T568B wiring standard, and cable count color codes a plus.  
• Computer literacy and proficiency with Microsoft Windows and Microsoft Office applications is required. 
• Ability to use basic hand tools is required. 
• Ability to use logic, vendor support, reference manuals, Internet resources, and documentation to solve problems is required. 
• Valid driver’s license with an acceptable driving record for company insurance purposes. 
• Ability to ski or snowboard at or above the beginner level to perform on-mountain tasks. 

Compensation & Benefits 

• Wage ranges from $18- $21 per hour, depending on experience, with opportunities for professional growth and advancement. 
• Eligibility for seasonal loyalty bonus. 
• Eligibility for affordable Team Member housing. 
• FTYR Team Members perks include: 

• Free ski and golf access for self and dependents 
• Discounted lessons and rentals 
• Resort discounts for dining, lodging, retail, and spa 
• Eligible for a benefits package including health insurance, 401(k) plan, HSA match, dental insurance, life insurance, vision insurance, and PTO