Area Director

Description

ORGANIZATION MISSION:

The mission of Boys & Girls Clubs of the Suncoast is to provide high-quality, out-of-school Club experiences to ensure our young people, especially those who need us most, are on track to graduate from high school with a plan for their future, demonstrate good character & citizenship, and live a healthy lifestyle.

POSITION SUMMARY:

Under the supervision of the Director of Club Operations, The Area Director is responsible for overseeing daily Club operations of assigned Clubs. The primary focus is for a comprehensive, outcome-driven program and service delivery, supervision, and training of staff (direct and indirect reports), facilities management, community relations, and membership administration. The Area Director advises and assists Club leadership in the areas of volunteer recruitment and management, facility management, personnel issues, budget development, and program development.

SUPERVISORY RESPONSIBILITIES:

The Area Director will supervise 3-5 employees at the assigned Club locations. Incumbent will be responsible for the overall direction, coordination, and evaluation of these Clubs. The Area Director must carry out supervisory responsibilities in accordance with the organization's policies and applicable state laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; employee engagement and conflict resolution. appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

TRAVEL:

Travel may be required to multiple Club facilities throughout Pinellas County for training and/or other business purposes.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, kneel, stoop, and use a keyboard. The employee is occasionally required to bend and lift and/or move up to 25 lbs.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate - high. Flexibility to working schedules may be required due to changing needs.

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in the classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. Reasonable accommodations will be possible and based on individual basis.

The information presented indicates the general nature and level of work expected of this role. It is not designed to contain, or to be interpreted as, a comprehensive list of responsibilities, qualifications, and objectives.

EQUAL OPPORTUNITY EMPLOYER: Qualified applicants receive consideration for employment without discrimination because of race, color, gender, religion, national origin, ancestry, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.

Requirements

JOB RESPONSIBILITIES:

• Oversees the implementation and delivery of all day-to-day operations, programs, services, and activities that facilitate achievement of Youth Development Outcomes
• Oversees the identification and evaluation of opportunities to improve program effectiveness based on participation and achievement of stated goals; recommends modifications to improve program performance, as appropriate.
• Oversees the growth strategy for average daily attendance and overall membership.
• Coordinates Club budget development; monitor and report variances in revenues and expenditures.
• Ensures grant funded programs are executed on time and budget.
• Manages administrative and operational processes.
• Maintains close, daily contact with Club professional staff to interpret and explain organizational mission, program objectives and standards, discuss issues, and provide/receive information.
• Manages performance of assigned staff in achieving goals, provides technical assistance in program design, development, community relations and program operations.
• Plans and implements a staff development and training program.
• Develops collaborative partnerships with other youth serving organizations, members, parents, families, and community organizations to assist in resolving problems and to publicize the Clubs.
• Supports Board Committees, as assigned.
• Participates in activities to maintain good public relations for Club programs, services, and activities.
• Is an active member of the community who is the face of BGCS.
• Oversees proper record keeping for the program department.
• Maintains accurate and complete program outcomes and maintains that data for grant reporting and marketing purposes.
• Oversees member management system and ensures accurate data & financial entries.
• Assists with special events as needed.
• Ensure Acknowledgement for Child Care Centers, Child Abuse and Neglect reporting requirement for all Club staff.

COMPETENCIES:

• Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; design workflows and procedures.
• Design - Generates creative solutions; translates concepts and information into images; uses feedback to modify designs; applies design principles; demonstrates attention to detail.
• Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations.
• Project Management - Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.
• Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
• Customer Service - Manages difficult or emotional situations; responds promptly to club member needs; solicits feedback to improve club services; responds to requests in a timely manner; meets commitments.
• Change Management - develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; must know how to properly delegate responsibilities to appropriate staff members; monitors transition and evaluates results.
• Managing people – Include staff in planning, decision making, facilitating and process improvement; take responsibility for subordinates’ activities; have open communication with staff members; provide regular performance feedback; develops subordinates skills and encourages growth, while be a role model.
• Business Acumen - Demonstrates knowledge of market and competition; aligns work with strategic goals; analyzes market and competition and adapts strategy to changing conditions.
• Cost Consciousness - Works within approved budget; Develops and implements cost saving measures.

QUALIFICATIONS:

• Bachelor’s Degree in preferred field, i.e., Human Services, Education, Recreation or Social Work.
• A minimum of three years’ work experience in a Boys & Girls Club or similar organization planning and supervising activities based on the developmental needs of young people.
• Strong communication skills, both verbal and written.
• Proficient with Microsoft Office; Excel, Word, PowerPoint, Outlook, etc.
• Group leadership skills, including and understanding of group dynamics.
• Previous proven success with organizational, staff and project management.
• Ability to assess the effectiveness of programs and activities and the ability to make suggestions for improvements.
• Ability to effectively communicate with different groups.
• Successful supervisory experience (recruit, interview, train, empower, coach, motivate).
• Previous experience managing a similar facility within budget. Working knowledge of budget preparation, control, and management.
• Ability to establish and maintain effective working relationships with community and business leaders.
• Ability to deal effectively with Club member discipline issues and communicate effectively with parents.
• Knowledge of the mission, objectives, policies, programs, and procedures of the Boys & Girls Clubs of the Suncoast; and the principles and practices of a non-profit organization.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Mandatory CPR and First Aid Certifications.
• Active Director’s Credentials through the State of Florida or be able to achieve within 6 months of employment.
• Valid State Driver’s License, must be eligible to drive Club vehicles per our insurance.