Business Systems Analyst

Boys Town
Omaha, NE Other
POSTED ON 10/16/2023 CLOSED ON 1/12/2024

What are the responsibilities and job description for the Business Systems Analyst position at Boys Town?

As a Business Systems Analyst, you will be working with stakeholders to identify goals, develop best practices for data collection and analyze current processes to determine areas of improvement to achieve the desired outcome. This position also documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies. This role requires strong communication skills (verbal and written), a solid understanding of reporting and alerting requirements, quality assurance, configuration specifications and analysis. Knowledge of SQL would be a plus.

MAJOR RESPONSIBILITIES & DUTIES:

Reviews, analyzes, and evaluates business systems and user needs.

  • Liaises between end-users and vendors and Information Technology personnel.

  • Consults with department managers and staff to determine operational objectives by understanding business functions; gathers information and evaluates output requirements to promote operating efficiency.

  • Communicates and understands technical information related to existing and upcoming systems.

  • Develops supporting documentation for outlining requirements, business use cases, risks, recommendations, system design, and testing plans.

  • Monitors system and business operations, anticipates future needs, and plans accordingly to meet those needs and document costs.

  • Coordinates implementation of new systems; confers with appropriate managers and staff to resolve issues.

  • Provides training and support to end-users.

  • Provides reports for departmental data requests.

  • Champions policy creation or revision.

  • Recommends and facilitates new workflows, forms, or processes to increase performance or streamline a manual process.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Understands business issues and data challenges.

  • Strong knowledge of personal computers and Microsoft products.

  • Knowledge of software or web development and web browsers.

  • Ability to communicate in an articulate, professional manner while maintaining necessary degree of confidentiality.

  • High level of professionalism and interpersonal skills. Excellent critical thinking, analytical, and problem-solving skills.

  • Ability to work independently in a collaborative environment, meet deadlines, and multi-task while maintaining quality standards.

  • Ability to translate complex data into understandable conclusions and recommendations.

  • Ability to continually increase technical competency of self and others through education and research within the field.

  • Ability to prioritize based on organizational needs and to shift priorities on short notice.

REQUIRED QUALIFICATIONS:

  • Bachelor’s degree or equivalent combination of education and experience required.

  • Minimum of 3 years of experience including system analysis, gathering requirements, prioritizing, documenting, and developing plans required.

  • On-call work to provide additional support and work to be performed outside of traditional business hours including early mornings, nights, weekends, and holidays required.

About Boys Town:

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.

Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. Unique perks to Boys Town employees and their families include free visits to Boys Town physicians and free prescriptions under the Boys Town Medical Plan, tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.

This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.

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