What are the responsibilities and job description for the Houseperson Hampton Inn position at Braintree Hospitality?
Department: Housekeeping
Reports To: Housekeeping Supervisor/Maintenance Engineer
FLSA Status: Non-Exempt
SUMMARY
Clean and maintain all interior and exterior corridors and public areas in accordance with all housekeeping procedures and standards.
ESSENTIAL FUNCTIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Empty all trash receptacles and remove all linens and note areas that need immediate cleaning
· Clean all public areas in accordance with brand standards and management, including, but not limited to hallways, elevators, service areas, stairways, etc.
· Aid housekeepers and maintenance team as needed
· Stock linen and supply closets to ensure par inventories
· Report any missing/found property, damage or mechanical problems to management
· Respond to guest service issues in a timely, friendly, and efficient manner
· Report guest issues and complaints to management or supervisor in a timely manner
· Complete deep cleaning or preventative maintenance as assigned
· Follow Company policies and procedures
· Assist in all departments as needed
· Other duties as assigned by supervisor or management
KNOWLEDGE, SKILLS, and ABILITIES
· Knowledge of housekeeping, laundry, and maintenance operations and procedures
· Knowledge of proper use and storage of cleaning chemicals
· General knowledge of equipment such as vacuums, commercial washers and dryers
· Able to understand and speak some of the English language
· Able to prioritize work assignments.
· Demonstrate genuine care for guests and employees
· Able to work in fast paced environment
EDUCATION
High school graduate or GED preferred.
EXPERIENCE
Previous laundry experience preferred.
SUPERVISORY RESPONSIBILITIES
None.
LICENSES OR CERTIFICATES
None.
ENVIRONMENT and PHYSICAL DEMANDS
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Most work will be performed indoors in moderate temperatures, controlled by hotel environmental systems. Most work will be performed by standing and walking, up to the complete shift or more, if overtime is required. At times, may need to sit or walk for extended periods of time. Finger dexterity required. Grasping, writing, repetitive motions, crouching, kneeling, reaching above shoulders, and climbing a ladder may be required occasionally to frequently.
Must be able to exert well-paced ability to reach other departments of the hotel in a timely manner.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Talking and hearing continuously in the process of communicating with guests and employees.
Employee may be subjected to moderate to loud noise levels from time to time, outdoor weather conditions, work in precarious places, and toxic or caustic chemicals.
Must be able to lift up to 40 pounds frequently, up to 50 pounds occasionally.
Job Types: Full-time, Part-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Bend, OR 97702: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Cleaning: 1 year (Preferred)
- Hotel Housekeepers: 1 year (Preferred)
Work Location: One location