Manager, Membership & Leadership Gifts

REPORTS TO:

Chief Development Officer

BASIC FUNCTION:

The Manager, Membership & Leadership Gifts oversees the implementation of all member programming, and the member renewal, recruitment and retention processes as well as qualify and solicit leadership level gifts. The successful candidate will maintain accurate membership records, coordinate and promote member events/activities and display a strong understanding of philanthropy.

POSITION RELATIONSHIPS:

This position is a strong member of the development team, working closely with partners across the organizations to manage member program logistics and accomplish the Brandywine’s goal of growing and optimizing the membership program.

ESSENTIAL FUNCTIONS:

• Manage the Membership office budget, including revenue goal setting and review of both expenses and income to achieve fundraising targets and membership growth goals; produce monthly membership reports and updates to monitor performance against goals.
• Conduct qualification visits to acquire, retain and upgrade leadership giving donors. Achieve agreed upon performance metrics including but not limited to number of visits, number of opportunities asked, number of opportunities secured, dollars raised, and major gift referrals. Input donor interactions in CRM database; log contact reports, and gift opportunities
• Develop and administer processes, systems, and timelines for mailings and email communications (acquisitions, renewals, upgrades, invitations, and general communications) in collaboration with the Marketing & Communications department.
• Promote and increase membership on-site at the Museum, as well as through community outreach and special events e.g., Members’ previews and Members-only initiatives.
• Generate targeted mailing queries in CRM database (e.g., Annual Giving and member renewals) and collaborate with development partners on annual giving activities.
• Create all membership materials e.g. thank you letters, renewals, web content, emails, e-blasts, appeals and special marketing materials by partnering with Marketing and Communications staff to produce membership materials, including but not limited to, membership brochures, cards, stationery, and web forms that meet Brandywine’s design standards
• Assist the Development team in cultivating and managing key relationships with high-level members/donors and perform other development tasks/assignments as needed.

QUALIFICATIONS:

• At least 2-5 years of membership or customer service experience at a cultural or environmental organization
• Exceptional customer service skills
• Basic knowledge of philanthropic giving and donor recognition programs with proven success in personally soliciting philanthropic gifts or generating revenue for a given program.
• Detail-oriented with superior verbal and written communication skills
• Ability to prioritize work when given conflicting deadlines, work within deadlines, multi-task, and has strong organization skills
• Understanding of the need for confidentiality regarding donor information
• Strong computer and Microsoft Office skills, comfortable with CRM databases (familiarity with Altru or Raiser’s Edge a plus).
• 4-year college degree
• Ability to lift 20 pounds.

Salary range: $44,000–47,000

To apply, please send your cover letter and resume to Connie Scholz at cscholz@brandywine.org.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other characteristic protected by law. The Brandywine Conservancy & Museum of Art is committed to building a culturally diverse staff.