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Front Desk Agent

Branson Towers Hotel
Branson, MO Part Time
POSTED ON 5/24/2024

Job description

Branson Towers Hotel Open ALL year Hiring immediately

PART-TIME: 2nd Shift 3:00pm-11:00pm availably Weekends needed.

Incentives: Earned PTO time, Employee/Family Discounts

We are looking for Front Desk Agents to serve our guests. Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.

We request a professional appearance and are looking to hire people who love people and are gifted in customer service. Experience is a plus, but even if you have never worked in the hotel industry, we will train you if you have the above mentioned characteristics.

Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to guest needs in a timely and professional manner
  • Communicate with our housekeeping staff to ensure all rooms are clean & ready
  • Helping other team members in the hotel as needs arise

Skills

  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role preferred but not required.
  • Ability to dress and act professionally
  • Above & Beyond customer service and a love for people
  • A Kind & Cheerful Attitude
  • Excellent communication and organizational skills
  • Basic computer knowledge and basic typing skills

Job Type: Part-time

Pay: From $14.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid time off

Schedule:

  • 8 hour shift
  • Night shift

People with a criminal record are encouraged to apply

Education:

  • High school or equivalent (Preferred)

Experience:

  • Hotel: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Shift availability:

  • Night Shift (Required)
  • Overnight Shift (Preferred)

Work Location: In person

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