Server

Description

Hoffbrau Steak & Grill House is Opening a NEW Location in Grapevine! 

We are looking for positive, upbeat, service oriented people to join our team. 

All employees are expected to:

• Have and maintain a team player attitude, honest character and professional appearance. 
• Posses excellent people skills and display an outgoing personality.
• Greet all guests with enthusiasm and friendliness.
• Report to work as scheduled (no earlier than five minutes), in uniform, and ready to work.
• Perform duties as assigned. Follow checklists and standard operating procedures.
• Demonstrate competency as outlined in the training schedule.
• Provide the highest level of service in accordance with our standards.

Servers Primary Job Functions:

• Communicate with guest to compile food and drink order.
• Answer guest questions about food, beverages, and our facilities accurately and in a friendly manner.
• Key guest’s food and drink order into POS system.
• Serves alcoholic beverages in an appropriate manner consistent with company standards.
• Identifies orders when ready; delivers items to guests in a timely manner while practicing proper food handling.
• Communicates with food and beverage staff to ensure guest satisfaction.
• Ensures that guests have a positive and memorable experience.
• Process credit card transactions in accordance with company standards.
• Maintains full knowledge of menus, recipes, and other pertinent information.
• Maintains a safe, clean, organized, and stocked work area.
• Prepares work area for opening, mid-shift, or closing in accordance with company standards.
• Performs additional responsibilities, as requested by the management team.

Requirements

Job Requirements:

• Must be at least 18 years of age.
• Must clearly speak and write English.
• Required to work flexible shifts and schedules, including weekends and some holidays.
• Must be able to lift and carry 40 pounds.
• Required to purchase appropriate uniform upon hiring.
• Required to stand, walk, lift, climb stairs and bend for long periods of time.

Certifications and/or Testing Required:

• Maintains a current TABC serving permit and food handler’s permit. Must be able to follow appropriate serving practices as outlined by TABC and company policy