What are the responsibilities and job description for the Relationship Banker position at Bravera Bank?
Bravera Bank has a position opening for a full-time Relationship Banker in Devils Lake, ND. Bravera is an employee- and director-owned company that is committed to helping our employees forge a new path in their career. We work together to drive continuous improvement which enhances the customers experience and keeps our organization moving forward.
At Bravera, we’re looking for friendly and enthusiastic individuals who will focus on serving our customers and community. A successful Relationship Banker will quickly process customer transactions in an accurate and friendly fashion and present Bravera positively and professionally, while building strong relationships with customers and helping them fulfill their financial goals through referrals to other departments within Bravera.
Measures of Success
- Offer exceptional customer service
- Become a trusted advisor by effectively communicating and listening to customers.
- Detail-oriented
Primary Duties and Responsibilities
- Assist customers with accurate processing of their transactions while providing quality customer service.
- Process commercial and personal deposits, credit card payments/cash advances, savings bonds, cashiers checks, check orders, telephone transfer requests and Tax & Treasury deposits.
- Accuracy in handling, maintaining and monitoring cash drawer.
- Balance and verify adequate levels of cash in the vault.
- Open and maintain deposit accounts, Internet banking, Debit/ATM cards, wire transfers, address change requests and IRA accounts.
- Cross-sell all bank products and services.
- Know and follow current banking policies and regulations relating to the deposit and withdrawal of funds.
- Monitor and verify internal control processes and procedures relating to the Teller area.
- Open and follow safe deposit box procedures.
- Customer problem resolution.
Qualifications
- High School Diploma or equivalent with 1-2 years of post-secondary education preferred
- 1-3 years of banking experience or customer service experience
- Ability to be an independent thinker
Location
Devils Lake, ND
Benefits
To support this, we provide a competitive and rewarding compensation package which includes a competitive salary, incentive compensation opportunities, retirement plan with company match, health insurance, paid holidays, paid time off (PTO), paid community volunteer time and stock opportunities. As a learning organization, we are committed to investing in the growth and development of our team members, offering training opportunities and tuition reimbursement.
Our Values
- Give and earn trust. We support and empower one another to earn trust through accountable performance.
- Learn, teach and mentor. We are a learning organization that invests in growth and development.
- Collaborate and innovate. We work together to drive continuous improvement to enhance your experience.
Want to learn more about careers with Bravera? Go to bravera.bank/careers.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing or action, including an investigation conducted by the employer or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).
Experience
Preferred- 1 - 3 years: Banking experience or customer service experience
Education
Required- High School or better
- Associates or better in Business Administration or related field
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
