Office Administrator

Job Description: Office Administrator

Are you a talented, organized, detail oriented professional looking for a non-corporate work environment that focuses on doing awesome work for clients while surrounded by an awesome team? If so, keep reading…..

About Us

Bravo Team LLC is an ISO 9001:2015 certified engineering design and fabrication company based in Mooresville, NC. We help businesses, engineers, and inventors bring their ideas to life through innovative engineering design, prototyping, machining, and fabrication capabilities. We develop a wide variety of prototype and proof of concept machines and products.

Bravo Team takes pride in helping customers solve problems and achieve their goals quickly and cost-effectively, whether a customer-supplied build-to-print drawing or a custom design.

At our core, we are a special force engineering team that completes challenging technical work on time and on budget. We use our collective skill and talent to create novel solutions and products. Along these lines, we:

• Get better by completing challenging projects that cause us to grow
• Guarantee value to our customers
• Invest in our future
• Don’t back down
• Do what it takes to guarantee our future

Our office is in the historic Merino Mill in downtown Mooresville. This 8300 sq. ft. facility houses a well-lit office area and adjoining shop. Our office includes CAD workstations, an electronics lab, a break room, and meeting rooms. Our fabrication shop is filled with natural light and well equipped with CNC mills, a CNC lathe, saws, a laser cutter, welding capabilities, and a PCB pick and place assembly line. As such, our engineers are empowered to go directly from a conceptualized design to working in collaboration with our full-time machinists to develop prototypes in house. This ability to quickly iterate design ideas and converge on a viable solution is further enhanced by our farm of FDM and SLA 3D printers.

We place high value on team culture, team dynamics, and professional development. Social events, team building exercises and company-wide learning opportunities are emphasized. We look for candidates that can bring a fresh perspective to the team, but we will only hire teammates that align with our core values:

· Remarkable Integrity

· Embrace Growth

· Transparent Excellence

· Win Together

· Own the Experience

We are looking for an Office Administrator to support our team and our customers. The ideal candidate will have a can-do attitude and a desire to learn and grow while fielding a variety of work in a fast-paced environment. This position requires full-time in office support.

Position Summary

To provide exceptional support to the Executive Team and other team members and to assist in day-to-day operations and marketing activities. Efforts will be split approximately equal between Bravo Team and BravoWalk.

Essential Functions:

The successful candidate will exercise independent judgment and ability in providing a wide range of administrative services. Essential duties may include, but are not limited, to the following:

Bravo Team Support (~ 50%)

1. Scanning and filing of documents

2. Data entry

3. Keeping office organized and stocked with required supplies and snacks

4. Daily removal of trash and cardboard from office and shop

5. Coordinate the transfer of recycling collected in office and shop bins

6. Support management of company mail, shipping, and receiving

7. Stay in contact with Executive Team and other team members to help support day to day operations

8. Provide support to our Senior Accountant as necessary to facilitate bookkeeping and record keeping

9. Work at the direction of our Senior Accountant to generate quarterly Comp Time reports for all employees

10. Support Executive Team on appointment scheduling

11. Provide ongoing, creative, and innovative ideas to the Executive Team on office operations and administrative procedures

12. Run errands and attend meetings as needed to support operations

13. Work with marketing consultant to implement outreach campaigns using online and print media

14. Support Executive Team on planning, marketing, and participating in company social events and lunch and learns

15. Greet guests and the general public

16. Train and orient new interns in general office procedures

17. Assist team with procurement as needed

18. Document processes and procedures related to the items listed above

19. Other duties as assigned

Bravo Walk Support (~ 50%)

1. Order fulfillment, returns, and refunding

2. Develop a plan for conducting customer interviews, data collection, and scheduling of video testimonials

3. Generate influencer campaigns and monitor their progress

4. Manage social media campaigns on various platforms

5. Analyze returned devices to determine failures with the help of our engineers

6. Assist with assembly as instructed

7. Document processes and procedures related to the items listed above

8. Other duties as assigned

Required Qualifications

· Associates Degree in Business Administration or related field

· 5 years of relevant experience

· Outgoing personality

· Ability to think critically and work independently

· Strong computer and internet research skills

· Terrific organizational skills

· Effective communicator

· Excellent interpersonal skills

· Ability to be flexible and adapt

· Ability to work on a deadline

· Good sense of humor

· Ability to embrace and live the company’s Core Values

Additional Responsibilities

· Maintain a positive attitude

· Communicate effectively at all times

· Strive for excellence no matter how small the task

· Seek opportunities for professional development within the company

· Provide continuous feedback on how to improve company operations

· Be open to constructive critiques. Channel them for professional growth and ongoing improvement

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Mooresville, NC 28115: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person