What are the responsibilities and job description for the Order Entry Specialist position at Bray Intl Brand?
If you're a driven administrative professional who is looking for a growth opportunity within a dynamic environment, an Order Entry Specialist role with Kirst, a subsidiary of Bray International, Inc. is a great fit! Enjoy working with a strong community of colleagues who support and celebrate each other's professional wins. You will join our stable, growing company that is backed by a diversified organization. Success in this position will lead to increased earnings. Join our team of energetic, hard-working professionals and watch your career take off to new heights.
Position Summary: Provide customers and internal stakeholders with market-leading administrative support covering order entry, factory coordination, expediting, order closure, problem identification, and resolution in line with specifications and business objectives.
Position Description:
The Order Entry Specialist will coordinate all activities from order entry to order delivery. The Order Entry Specialist will be responsible for a variety of tasks involving order processing, backlog management, expediting, and factory communication, providing timely updates to internal stakeholders and customers. As an Order Entry Specialist, you will use Kirst computer systems to respond to customer inquiries and receive and process sales orders. Working with other internal departments, you will be required to fulfill customers’ requests for order updates, facilitate order expedites, resolve any problems and find solutions when needed. You will join the Operations Team of very supportive and dedicated individuals and receive thorough and proper training on Kirst products, systems and processes.
Essential Job Functions and Responsibilities:
- Respond to order related inquiries either direct from customers, outside sales and internal stakeholders for the supply of valve and automation solutions, pumps, instrumentation and capital equipment.
- Enter orders with several factories that Kirst represents and ensure that orders are scheduled per customer and quotation expectations.
- Liaise with Bray factories, suppliers & customers to ensure project objectives & deliverables are met.
- Utilize company software packages such as quotation, CRM and ERP systems
Ideal Experience:
The ideal candidate will have a motivation for detailed administrative support and have 3-5 years of successful administrative and operations experience in an industrial environment, preferably in valves and flow control products. This administrative professional must have excellent interpersonal skills (in person, on the phone, and via email) and be computer literate in a high-paced office environment. Constant communication with our distribution network is performed through emails and phone calls, so appropriate customer finesse and empathy is a must. The ability to understand and interpret technical requirements and successfully communicate that information internally and to our customers is key. Accuracy and efficiency are the keys to success in this fast-paced and dynamic environment.
Qualifications:
- Permanent work authorization for the USA REQUIRED
- Computer skills: Proficient [Excel, MS Word, overall computer literate]
- Education: Preferred Bachelor's Degree, or high school diploma plus 3-5 years proven experience in a technical environment
- Preferable experience with ERP/MRP Systems
- Valve and actuation sizing & selection knowledge preferred
- High level of Excel & computer skills
- Detail orientated, customer focus, information seeking, willingness to learn, enjoy fast-paced team environment
