The Spa Manager is responsible for the overall operation of the spa to ensure the satisfaction and safety of guests or members. Oversee daily operations of the facility with emphasis on guest service, cleanliness, safety, fiscal responsibility (i.e., staffing, payroll, expenses, revenue generation), staff guidance and support to make the spa center the best facility possible in order to support hotel goals. Client recruitment and retention is an important part of our job, including tracking all client referral programs and incentives, and will be responsible to work the front desk. Being a licensed and insured Massage Therapist and/or Cosmetologist or Esthetician in the state of Florida is a plus, as the Spa Manager can perform applicable spa services too, and earn commission and gratuity.
Must have good communication skills, both verbal and written, basic computer skills, knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities, the ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service and taking disciplinary action when necessary, and the ability to solve problems and make rational decisions.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
Experience level:
Shift:
Weekly day range:
Work Location: In person
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