Community Case Manager

This key position assists individuals with cognitive disabilities in finding resources to help support them in day to day life and become successful community members. The primary role of an Adult Community Case Manager is to assist in identifying and implementing support strategies that reflect the consumer's personal vision. An integral part of the Case Managers work is the PCP which is an ongoing process used to support people in identifying goals and in describing needed support services and personal desires. Planning is designed to help increase opportunities to live life as fully as possible. The Case Manager works with the consumer and other individuals that the consumer identifies such as family, friends, and service providers in developing the PCP and then assists with follow through on goals and objectives. The Case Manager will monitor services and work with the consumer to assure his/her satisfaction with the process and outcomes of support, services and available resources.

A minimum of a bachelor's degree from an accredited four (4) year institution of higher learning with a specialization in psychology, behavioral health, social work, special education, counseling, rehabilitation, nursing, or a closely related field and 2 years of Human Service experience is required. A valid driver's license, safe driving record, reliable transportation and vehicle insurance that meets Maine legal requirements is also required. BTS employees must be able to work well independently, be caring and compassionate and have a good work ethic.

Employees must be able to complete the following skills:

-Knowledge of English grammar, spelling and punctuation, and the ability to communicate effectively both written and orally.

-Ability to establish and maintain effective working relationships.

-Ability to collect and organize material for reports

- Must be able to perform multiple tasks at one time

-Ability to perform intermediate arithmetic.

- Ability to understand and follow complex oral and written instructions.

-Ability to use discretion and judgment in dispensing information.

- Ability to plan, prioritize and assign tasks

Responsibilities:

-Will be responsible for initiating and maintain all service related documentation.

- All paperwork will be completed within the established time frames.

-Will provide prompt, courteous and professional information when communicating on behalf of BTS.

-Must follow BTS’s Policy on confidentiality.

-Must be willing to provide transportation of consumer to appointments, meetings, and all other service plan related activities.

-Must keep up to date on consumer files, and service plans, treatment plans and goals.

-Must communicate to supervisor all consumer needs and concerns.

- Participate in individual and group supervisions as scheduled.

- Must participate in all scheduled trainings.

- Must be a team player and possess a positive attitude at all times

- Must be flexible when schedules change to be able to provide consumers with the best possible support.

-Must be proficient in understanding a Consumer’s Program Budget and allocation of funding.

-Coordinate, Monitor and Facilitate PCP’s which involve ensuring approval and implementation of services, meeting regulatory requirements including MaineCare waiver funding and quality assurance measures, informing the resource allocation process, communicating changes, and ensuring consistency and accountability.

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Required)

License/Certification:

• Driver's License (Required)

Work Location: Hybrid remote in Norway, ME 04268