Job Posting for Office Manager - Adult and Family Services at Brien Center for Mental Health
Weekdays, 730 AM to 330 PM. No Nights, Weekends or Holidays!
General Description
This position provides clerical and medical record support for the Adult and Family Outpatient Services Division in Great Barrington, and provides supervision over other Client Services Support staff.
Essential Job Functions
Provide general reception functions such as greeting guests, and registering of clients, gathering referral data from sources and assignments of cases of referrals to clinicians
Address billing and insurance issues with clients who check in for appointments i.e.- requesting co-payments, sliding scale fee payments, MassHealth eligibility verification, address and billing information changes, and obtaining registration information for new and re-entering Brien Center clients
File, and manage medical record support such as filing, chart assembly, maintenance, chart location, retrieval and release of information
Schedule psychiatric medication/evaluation appointments and track psychiatric referral date when appropriate
Answer phone and transfer calls to appropriate programs and personnel
Enter Sal Activity Logs on a daily basis
Provide general clerical support including but not limited to: typing, photocopying, and mail distribution
Provide general office support functions including but non limited to: overseeing waiting room activities, maintaining waiting room area and furnishings, order office/maintenance supplies and maintaining janitorial supply closet
Other Responsibilities
Other duties as assigned by Office Manager relating to general operation of the program
Qualifications
A minimum of three years office/clerical experience required with supervisory experience in an office setting
Medical office experience preferred
1-2 years of prior reception and switchboard operation experience
High school diploma/GED, Office management certification or course-work in related programs preferred
Prior experience in medical record principles and practice
Familiarity with general office and clerical support procedures
Skills
Ability to word process and enter data with accuracy and in a timely manner
Ability to work with a wide variety of people and personalities
Ability to multi-task and work in a fast-paced environment
Ability to conduct themselves professionally and represent the agency in a professional manner
High regard for confidentiality and the handling of confidential information
Working Conditions
Works in office; temperature regulated.
Physical Conditions
Extended monitor viewing and keyboard use required
Visual and hearing acuity; correctable Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Case Manager II – Adult Substance Abuse Services - Brattleboro
Salary.com Estimation for Office Manager - Adult and Family Services in Great Barrington, MA
$50,830 to $65,984
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