What are the responsibilities and job description for the Referral Coordinator position at Bright Health?
Centrum Health, a part of NeueHealth, a Bright Health Group Company, is seeking a Referral Coordinator.
Job Summary:
The Referral Coordinator is a professional who will assist our healthcare facilities/medical clinics with coordinating referral appointments for patients while sending referral forms to our health records department.
Duties and Responsibilities
- Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety
- Ensure complete and accurate registration, including patient demographic and current insurance information
- Assemble information concerning the patient's clinical background and referral needs
- Provide appropriate clinical information to the specialist
- Contact review organizations and insurance companies to ensure prior approval requirements are met
- Provide specific medical information to financial services to maximize reimbursement to the hospital and physicians.
- Review details and expectations about the referral with patients
Requirements and skills
- Proven work experience as a Referral Coordinator or similar role
- Strong customer service focus
- Effective verbal and written communication skills
- Teamwork orientation
- Relevant training and/or certifications as a Referral Coordinator
Education and other skills
- High school degree or GED
- Bilingual in English and Spanish
Salary : $32,500 - $41,100
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