PHARMACY AUTOMATION SUPPORT ANALYST I

ID: 2024-144625 Line of Business: PharMerica Position Type: Full-Time

Our Company

PharMerica

Overview

Works under the supervision of Manager, Automation primarily supporting pharmacy backend distribution and system integration with automated dispensing machines. This role requires a combination of technical expertise, analytical skills, and excellent communication abilities.

Responsibilities

• Assists with automated dispensing machine integrations
• Proficient in dispense methods and pharmacy workflow associated with pharmacy automation
• Supports the installation of new units and relocation of existing units
• Gathers, analyzes, and interprets data, detects patterns, makes recommendations surrounding machine optimization
• Conducts regular performance reports and formulary reviews for automated dispensing machines
• Proactively identify opportunities for process optimization and automation system enhancements
• Trains on staff on troubleshooting, best practices, cleaning procedures, preventive maintenance tasks, and ticketing protocols
• Monitors use of system and machines ensuring proper utilization, adherence to policy and procedure
• Provides ongoing support and guidance to Pharmacy Automation Technicians to optimize machine performance and minimize downtime

Qualifications

• High School diploma required/ Associate Degree or greater preferred
• 3 years as an Operator or higher on commercially available or proprietary pharmacy system focused on Long Term Care or Institutional pharmacy
• Foundational knowledge in Institutional or Long-term Care Pharmacy
• Communication – Intermediate
• Microsoft Office Suite – Intermediate
• Devoted to a task or purpose with integrity
• Curious, detail-oriented, and a quick learner
• Capable of carrying out a given task with all details necessary to get the task done well
• Demonstrates eagerness and interest
• Works well as a member of a team
• Detail-oriented mindset with a commitment to upholding quality standards and best practices.
• Inspired to perform well by the ability to contribute to the success of a project and the organization
• Strong customer focus, ability to deeply understand customers and their needs
• Excellent communication skills

About our Line of Business

PharMerica is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations and post-acute care organizations. PharMerica is one of the nation's largest pharmacy companies. PharMerica offers unmatched employee development, exceptional company culture, seemingly endless opportunities for advancement and the highest hiring goals in decades. For more information about PharMerica, please visit www.pharmerica.com. Follow us on Facebook, Twitter, and LinkedIn.

Additional Job Information

• This is a remote position with Nationwide travel to pharmacies, greater than 50%