Practice Manager

BrightView Health
Springfield, MA Full Time
POSTED ON 4/24/2024
Why You’ll Love This Practice Manager/Operations Director Job
Would you love to work in an environment where you can build genuine connections with a
team that shares your passion for making a difference? Do you appreciate the importance of
diverse perspectives and collaboration? Are you experienced in human resources and financial
matters? Do you want to help shape the future of a growing organization? Take the next step in
your career journey and lead change in your community with this Operations Director position.

Step into a collective work culture and stigma-free environment with compassionate team
members working to build a brighter tomorrow for our patients and their families. Help us
shape that future and apply to our Operations Director position today!

Practice Manager/Operations Director Job Responsibilities
  • Fulfill Program Administrator Role as outlined by Massachusetts Administrative Code.
  • Develop, implement, and enforce company procedures according to agency, state,
federal, and accreditation standards.
  • Establish and maintain community relationships.
  • Plan and administer managerial, operational, fiscal, and reporting components of the
organization.
  • Ensure the safety and well-being of staff and clients through the development and
implementation of policies and procedures addressing health and safety accreditation
standards.
  • Participate in the Performance Improvement Plan for client care, staff retention, and
staff performance.
  • Supervise all staff and ensure they are assigned duties based on education, experience,
competency, and job description.
  • Maintain a system for review and credentials.
  • Conduct annual performance reviews of all staff.
  • Ensure that policies for documentation in the client record are adhered to and timely.
  • Complete all trainings for orientation/annual required by program, state, and Joint
Commission.

Practice Manager/Operations Director Job Qualifications
  • Bachelor’s degree in chemical dependency, psychology, social work, counseling, nursing
(with a specialty in nursing/health administration, nursing/counseling education or a
clinical specialty in the human services), public administration, business management or
another related field required
  • 2 years of experience in a human service agency, preferably in a drug and alcohol
setting, which includes supervision of others, direct service and program planning; or
the equivalent experience required
  • Assessed competence in administering and providing services to individuals, families,
and/or clients required
  • Management skills in addressing human resources and financial matters required
  • Ability to coordinate the organization’s services with other community resources
required
  • Master’s Degree in medicine, chemical dependency, psychology, social work,
counseling, nursing (with a specialty in nursing/health administration,
nursing/counseling education or a clinical specialty in the human services), public
administration, business management or another related field preferred
  • 5 years of experience in a human service agency, preferably in a drug and alcohol
setting, which includes supervision of others, direct service and program planning
preferred

Salary.com Estimation for Practice Manager in Springfield, MA
$142,255 to $194,638
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